Ratings based on 16 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Mar 2024
The front desk and staff were excellent. The room did not have fresh linen when we checked it, and the bedding had stains and was not fresh. The front desk was courteous and changed the bedding with fresh linen on our request. The restaurant is nice, the location is convenient, and overall the property and staff are very good.
4 out of 5
by A verified traveler

Posted 28 Feb 2020
Hotel location is good for people with business around .... Restaurant food is not up to the mark though the staff are all courteous.....
Comment from Hotel Management
21 Apr 2020 by Manager, Hotel Management
Dear Guest, Thank you for taking out time to share your valuable experience with us. We look forward to welcoming you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2019
5 out of 5
by A verified traveler

Posted 21 Jan 2019 on Hotels
The room service and food was great.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2019 on Hotels
3 out of 5
by Ajit from Delhi

Disaster

Posted 15 Jun 2015 on Hotels
Will not stay again in this hotel. Not upto the mark of Sarovar Portico brand.
5 out of 5
by deepa from Mumbai

DEEPA'S REVIEW

Posted 25 May 2015 on Hotels
Great!!!!
4 out of 5
by rajiv from Bangalore

Good Hotel in Kaloor, Kochi

Posted 8 May 2015 on Hotels
Its a good hotel, in terms of acco, cleanliness etc. They had a Kerala food fest on, but when I asked for some of the items from room service, the slightly curt reply was its a buffet and one has to have it in the restaurant, not sure why they could not service the request. I would recco this hotel, if one has work in North Ernakulam/Kaloor area.The traffic and road outside is messed up, due to construction work.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2015 on Hotels
3 out of 5
by A verified traveler from oman

disappointing service

Posted 15 Jan 2015
Pros: As above
Cons: Expedia should ensure your clients are not fleeced and the bill issued should correspond with whta is published on line
Staff was not aware of the booking made a month back- the excuse " computer server was down" The online booking by default charges for an extra bed though we did not ask for any . Final bill issued was way below what we paid online, Rs. 3700 instead of 4900. On top they refused to give me a reciept sensing trouble , which is unheard of. Good structure, bad service
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