Ratings based on 33 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago
Posted 31 May 2018
Not very clean, unfriendly staff, terrible food
Recommended
for Getaway With Friendsby A verified traveler
Good stay, average service
Posted 17 Jan 2018 on HotelsOld building really brings memories of old times, rooms very spacious, a lot of carachter. Service and food was average, treatments OK, pool not used and too many mosquito's.... Area large but not really great to walk about, cannot really walk also outside the resort
Comment from Hotel Management
20 Feb 2018 by Manoj Kumar K Front Office Manager Bolgatty Palace, Hotel Management
Dear sir,
Thank you for the feedback. We have noted your comments. We look forward to your stay with us on your next visit to Kochi.
by A verified traveler
Posted 12 Jun 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Peaceful island hotel in beautiful grounds.
Posted 4 Mar 2017
Pros: We liked the setting and grounds, our comfortable room and balcony, the bar, the dining experience and the friendly helpful service from all staff.
Cons: There were signs of wear and tear eg back of the bathroom door, light bulbs not working on landing and one in our bedroom.
Location: There are plenty of places to explore by ferry in Ernakulam, the islands and Fort Kochi. You can take autos, taxis or trains to go further afield.
We decided to stay 12 nights in the same place on our India trip this year and explore from our base. The Bolgatty Palace Hotel proved ideal. We could take the ferry to Ernakulam and other ferries to Willingdon Island, Vypeen Island and Fort Kochi. We did a day trip by train to Alleppey and an overnight to Munnar. In Ernakulam there were interesting museums to see - the Palace, and particularly the Folk Museum and the Historical Museum. On Willingdon there is a small maritime museum which introduced us to Robert Bristow, the engineer responsible for creating the island and developing the port. Recommended book: Cochi Saga. After the trips out in the heat of the day it was lovely to retreat to our oasis, swim, enjoy a beer in the bar and delicious buffet in the dining room, both with views of the lake. Add the comfort of our room and balcony, Kathakali and massage options, it was an experience we can thoroughly recommend.
by A verified traveler
Posted 21 Sep 2016 on Hotels
Terrible: we booked a room for 4 people and for our surprise the hotel gave us a small room only with a queen bed, with no space for an extra bed. So even though our complains about it the staff didnt resolved the problem that`s why we had to booked another hotel which means we lost our money and didnt use any service.
Recommended
for Familiesby A verified traveler from Tamilnadu
wonderful ambience
Posted 25 Jul 2016
Pros: Ambience, location, and quiet restful atmosphere.
Cons: The quality of food served.
Location: Liked the location and since we had gone there just to get away from the day to day activity,the things to do nearby was of not much importance.
Excepting for the restaurant which doles out just tolerable food, the rest of the place is great. The Coffee shop is there just for names sake and has hardly any menu. The staff were courteous but needs to be trained much more to reach good standards.
Recommended
for Everyoneby A verified traveler
Great location but disappointing service!
Posted 18 Apr 2016Though the location is great and has lot of greenery around the hotel. The service level however is terrible. Staff seem to be running around but dont know for what. Things requested take a lot of time to be served.
Recommended
for Everyoneby A verified traveler from Singapore
Peaceful stay
Posted 31 Jan 2016Nice historic view. Expected more of this place but alittle disappointed! Would have better with cleaniness and better facilities.
Otherwise a good stay.
by A verified traveler
Posted 18 Jan 2016
Stay OK. Ac not working properly. There should no boating facility.
Food very worst
Swimming pool good
by AMIYA from Bhubaneswae
Holiday
Posted 3 Jan 2016 on HotelsGood
