Ratings based on 23 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Best Hotel
Posted 1 Jul 2023 on HotelsWe stayed over two weeks and we liked the place. Their rooms are spacious and clean.Staff is very courteous and polite in their approach especially Miss Devu. She is an asset to the organization. Their complimentary breakfast is excellent with a wide range of dishes. I would highly recommend Hotel Green Room's
by A verified traveler
Posted 6 Apr 2019
Keep like this all time... best luck for future.,,
by A verified traveler
Short pleasant stay
Posted 15 Sep 2018 on HotelsPleasant short stay. Arrived at 12 am and left around 11 am. Swift check in. Clean comfortable room. Variety of buffet for breakfast and swift check out
Comment from Hotel Management
17 Sep 2018 by Sreejith, Hotel Management
Dear Nalini,
We want to thank you for your valuable feedback. We are glad to hear that you enjoyed your stay with us at ABAD Atrium. The satisfaction of our valued customers is most important to us. We eagerly look forward to your return. Thank you once again and request you to like and support us in Facebook.
Sincerely,
Guest Relations Manager,
ABAD Hotels & Resorts.
by A verified traveler
A pleasant stay.
Posted 14 Jul 2018 on HotelsThe staff are so very generous and they help a lot. The cafeteria staff very very helpful and attended us individually. The chef came personally and asked our needs and asked us do we need anything else. They made us feel very comfortable. All together a pleasant stay.
Comment from Hotel Management
17 Jul 2018 by Sreejith, Hotel Management
Dear Anupriya,
We want to thank you for your valuable feedback. We are glad to hear that you enjoyed your stay with us at ABAD Atrium. The satisfaction of our valued customers is most important to us. We eagerly look forward to your return. Thank you once again and request you to like and support us in Facebook.
Sincerely,
Guest Relations Manager,
ABAD Hotels & Resorts.
by A verified traveler from Singapore
Stay for 2 nights
Posted 28 Jun 2018
Pros: Nothing actually.
Cons: Customer service and cleanliness of rooms.
Location: Nearby shopping mall, walking distance, about 5 mins. Good food available.
Experienced twice actually! Door to room couldn't open. Requested for a change of room. Happened the same the following day. Staff were not responsive. Lost my temper and requested for attention immediately. Breakfast was decent. Room and toilet cleanliness so so.
Comment from Hotel Management
2 Jul 2018 by Sreejith, Hotel Management
Dear Ivan,
Thank you for spending time to review us. We are concerned to know that our hotel service didn't met your expectations. We have noted your points and hope to improve that going forward. Hope you will give another chance to provide the best experience. Have a good day!
Sincerely,
Guest Relations Manager,
ABAD Hotels & Resorts.
Recommended
for Everyoneby A verified traveler from Mumbai
Great Stay
Posted 5 May 2017The stay was really great with the rooms being really neat and clean. It is also in the city close to the KSRTC stand making travel easy to every part of Kochi and outside. The breakfast is also great.
by A verified traveler
Whi gave them 4* ?
Posted 3 Jan 2017We stayed at Abad Atrium paying a premium price over Abad plaza and thought it will great. The only good thing is the ebterance which looks like you are entering a solid property with posh lift in the front.
Taling about our room:
Full of breaks, cracks on the wall, doors.
Bathroom-you would not like to take a shower in it. Broken tap, again door is cracked as well.
Kto my investigation, i dillaed reception and asked then why should j pay a premium price at Atrium when i can stay at much cheaper at Abad llaza. The ayaff told this is a premiuim and newly built propoerty-which to my surprise doesnt really look new. Abad plaza does looks better from outside compare to Atrium.
Hotel doesnt serve alcolohilic beverages in case anyone js jit aware of this.
I would definitely not go back to this hotel. Even budget hktwls are way far better than this.
I checked IBIS hotel on the same lane and which looks ljke a new propoerty.
Also, anything yiu ask for at Abad Atrium-pool, weighing scale you will need to go to Abad plaza. So not s oh re who gave them. 4 stars?
by A verified traveler
Travel desk staff were not helpful with bookings.
Posted 12 Dec 2016 on HotelsDinner was not available for resident guests - blocked booked for functions and groups and guests not notified - treated very badly for the money paid.
by A verified traveler
I moved to another Hotel the next day at same rate
Posted 2 Nov 2016 on HotelsAC was not working and we had reached after a really tiring humid day trip.
by A verified traveler
Clean hotel in a central location
Posted 8 Oct 2016 on HotelsThe stay was good. Most of the staff were courteous and helpful. One of the chefs is arrogant and cannot cook. The dinner that he made for us was unpalatable. He is a blight on a good hotel like this one.
