Residences in Kanagawa Prefecture

"With such a wide selection to choose from, We are so glad we stayed at ten Yu. The food was delicious and abundant and the views from the onsen were wonderful. "

"The staff were always helpful and the shuttle service was very useful and reliable "

"This hotel offered breathtaking views of the lake. My husband and I opted for a room with a private open air bath which was amazing. Note though that the bath only fits one person at a time, and there is no view of the lake which was disappointing. Instead we faced a weird parking lot. The staff is very kind and go above and beyond to make your stay pleasant. The food has good options, but it is the same dishes everyday. The free wine and beer was a nice touch! Some tips on the area: there is not much immediately around the hotel. You will need to take the bus or ropeway to access other things. We LOVED the open air museum which was a 30 minute bus ride away. The hotel offers a shuttle from the train station to the hotel (it’s about an hour away) Make your reservations to the train station in advance! We were unable to get a reservation because they were already booked. We ended up taking a bus to and from Shinjuku (Tokyo) which was really easy because it was a straight shot to and from the hotel. Lastly, I was surprised how many small children were at the hotel. There were several that were loud and screamed a lot during our dinner, and then breakfast the next morning. We didn’t love that since this was supposed to be about rest and relaxation. We spoke to the staff moved us to a quieter dining area."

"The staff was so lovely and polite and very accommodating. The room and bathroom were very clean and spacious. They provide plenty of shuttles to get around to the bus and train stations. Also very accommodating for food. The onsen and amenities were lovely. Toyoma handled our check in and was so wonderful. Our dinner server was Bishnu and he was also so so helpful and kind"

"Very special hotel. Exceptional design, large rooms rich breakfast. All superb"

"This hotel is located conveniently near JR Kawasaki station. It is also surrounded by few shopping malls and convenient stores. Room is very clean with enough space to open up our luggages. Overall we love this hotel and will bk to stay again "

"Comfortable, Peaceful, Relaxing, Spacious and great scenery. "

"The best hotel with the best customer service I've ever experienced. The room views are amazing and the area is safe, clean and very cool to experience!"

"This hotel is absolutely beautiful. Getting to the lobby was slightly tricky but had we not been jetlagged, I probably would have seen the sign that said "get on the elevator and go to the 20th floor". The breakfast buffet was very good with a number of options. We chose not to do the buffet every day due to wanting to explore other options but we did eat there 3 out of the 6 mornings. Staff very friendly and accommodating. Overall everything was great and would stay here again. We had a few of the city and off the the side a view of Mt. Fuji! "