Ratings based on 907 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Dirty and noisy
by A verified traveler
Posted 6 Dec 2024
Very near 5mins walk to Yokohama station metro exit and from there u can travel to many places via JR or local train. Also very walkable to many major shopping malls. Breakfast spread was decent and coffee was amongst the best as compared to other hotels we stayed in during this trip
Comment from Hotel Management
8 Dec 2024 by リッチモンドホテル横浜駅前, Hotel Management
Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location and enjoyed our breakfast offerings, particularly the coffee. Your satisfaction is our greatest reward, and we hope to welcome you back soon for another pleasant experience.Best regards,Richmond Hotel Yokohama Ekimae
by A verified traveler
Posted 4 Dec 2024
👍
by A verified traveler
Posted 25 Nov 2024
Nice larger rooms than your usual small ones in the city with easy walking distance to Yokohama Station with plenty of options for food and shopping.
Comment from Hotel Management
27 Nov 2024 by Richmond Hotel Yokohama Ekimae, Hotel Management
Thank you for your kind feedback. We are delighted to hear that you appreciated our spacious rooms and the convenient location near Yokohama Station. We hope to welcome you back for another pleasant stay.Best regards,Richmond Hotel Yokohama Ekimae
by A verified traveler
Posted 24 Nov 2024
Yes
Comment from Hotel Management
25 Nov 2024 by Richmond Hotel Yokohama Ekimae, Hotel Management
Thank you for your positive feedback. We are very happy to hear that you were satisfied with your stay with us.We look forward to seeing you again.Richmond Hotel Yokohama Ekimae
by A verified traveler
Posted 25 Oct 2024
Hotel is located within walkable distance from station. Lots of dining spots. Hotel is clean and staffs are friendly
Comment from Hotel Management
26 Oct 2024 by リッチモンドホテル横浜駅前, Hotel Management
Thank you for your positive review. We are delighted to hear that you found our hotel conveniently located and our staff friendly. We strive to maintain high cleanliness standards. We look forward to welcoming you back soon. Best regards, Richmond Hotel Yokohama Ekimae
by A verified traveler
Posted 16 Oct 2024
Room is clean and comfortable.
Comment from Hotel Management
18 Oct 2024 by リッチモンドホテル横浜駅前, Hotel Management
Thank you for your kind feedback regarding the cleanliness and comfort of our rooms. We strive to provide the best experience for our guests. Looking forward to welcoming you back soon. Best regards, Richmond Hotel Yokohama Ekimae
by A verified traveler
Posted 12 Oct 2024
よかった。再利用あり🎫
Comment from Hotel Management
15 Oct 2024 by フロント, Hotel Management
この度はリッチモンドホテル横浜駅前をご利用いただき、誠にありがとうございます。星五つの評価をいただき、大変光栄に思っております。これからも私どものホテルに満足していただけるよう、より良いサービスの提供に努めてまいります。またのお越しを心よりお待ちしております。リッチモンドホテル横浜駅前
by A verified traveler
Posted 3 Oct 2024
We loved our room size perfect for couple, cleanliness, walking distance to shopping, dining, train station.
Comment from Hotel Management
4 Oct 2024 by Richmond Hotel Yokohama Ekimae, Hotel Management
Thank you for having stayed at Richmond Hotel Yokohama Ekimae.We are delighted to hear that you enjoyed the room size, cleanliness, and convenient location of our hotel. We look forward to welcoming you back soon. Best regards, Richmond Hotel Yokohama Ekimae
by A verified traveler
Posted 11 Sep 2024
Perfect Location
Comment from Hotel Management
14 Sep 2024 by front desk, Hotel Management
Thank you for having stayed at Richmond Hotel Yokohama Ekimae.We are delighted to hear that you found our hotel's location perfect. Thank you for your positive feedback!Best regards,Richmond Hotel Yokohama Ekimae
