Ratings based on 15 Verified Reviews

4.6 out of 5
67% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This is true luxury - time, peace and this views

Posted 10 Dec 2018 on Hotels
This is a wonderful place with breathtaking scenery and views. I could have spent days just looking and enjoying the peace and quiet. The breakfast and dinner was very tasty and they even considered that we are vegan. Their reforestation project is grandiose as well as what they do with the income. We enjoyed the time very much.
Comment from Hotel Management
18 Jul 2019 by Marketing , Hotel Management
A big hearty Thank You from the Kanaan N/a’an ku sê Desert Retreat for your fantastic review! We do appreciate that you have taken the time to write a review. We have passed all compliments on to given staff and colleagues of the Lodge. We are glad to hear that you have enjoyed your stay and dining experience with us. We look forward to welcome you back again real soon. Warm Regards Your Kanaan Team
5 out of 5
by A verified traveler

Beautiful desert campsite with ensuite facilities

Posted 4 Oct 2018 on Hotels
Wonderful spot with fantastic arid scenery. We stayed 2 nights in an en-suite campsite and loved waking up to the solitude. There were 8 campsites but they are well separated round the base of a low hill. It is 8km back to the D707 gravel road so there is no dust. Meals were available at the lodge but we self catered. They do twice daily dune trips, but we had come from Sossusvlei. The dunes are visible from the chalets and campsites. We enjoyed doing nothing more than seeing their wonderful cheetah orphans. Walked back to the office to collect our camera battery pack and sites are not powered, and wifi is available but remoteness precludes downloading much except emails
Comment from Hotel Management
4 Oct 2018 by Marketing, Hotel Management
A big hearty Thank You from the Kanaan N/a’an ku sê Desert Retreat for your fantastic review! We do appreciate that you have taken the time to write a review. We have passed all compliments on to given staff and colleagues of the Lodge. We are glad to hear that you have enjoyed your stay with us. We look forward to welcome you back again real soon. Warm Regards Your Kanaan Team
5 out of 5
by A verified traveler

Posted 6 Jun 2018 on Hotels
We were camping at the site - absolutely amazing views, perfectly clear skies make star gazing wonderful. The sites are spaced well apart, so privacy is very good, and much better than most other camping sites we have stayed at. The cheetah feeding was a real experience and well worth it! Staff are extremely friendly and helpful.
Comment from Hotel Management
13 Jun 2018 by Marketing , Hotel Management
A big hearty Thank You from the Kanaan N/a’an ku sê Desert Retreat for your sincere review! We do appreciate that you have taken the time to write a review. We have passed all compliments on to given staff and colleagues of the Lodge. We are glad to hear that you have enjoyed your stay with us. We look forward to welcome you back again real soon. Warm Regards Your Kanaan Team
5 out of 5
by Mbodi

Posted 29 Dec 2017 on Hotels
It was amazing. The staff that assisted us were angels. They help us when we were in a serious situation. We wan thank them and will always think of them when we think of Namibia.
Comment from Hotel Management
3 Jan 2018
A big hearty Thank You from the Kanaan Desert Retreat for your wonderful review! We have passed all compliments on to given staff and colleagues of the Lodge. We are glad to hear that you have enjoyed your stay with us! We look forward to welcome you back again real soon. Warm Regards Your Kanaan Team
3 out of 5
by A verified traveler

Posted 13 Oct 2022
Die Berglandschaft ist sehr schön. Die Zelte überhitzen sich in der Sonne sehr stark. Die Terassenüberdachung ist sehr kurz. Man findet keinen Schatten. Ein Kühlschrank oder eine Minibar ist nicht vorhanden. Die Außenplätze des Restaurants haben ebenfalls keinen Schatten. Die Möglichkeiten der Aktivitäten beschränken sich auf einen Sunrise Drive oder einen Sundowner. Der vorhandene Pool ist sehr stark gechlort. Ein mehrtägiger Aufenthalt empfiehlt sich nicht.
2 out of 5
by A verified traveler

Posted 17 Mar 2020
Die "Zelte" waren absolut schön und toll eingerichtet. Auch der Service beim Essen war super - und das Essen war auch super! Bei der gebuchten Sunrise Tour bekamen wir tolle Eindrücke - echt empfehlenswert. Grundsätzlich ein perfekter Aufenthalt! Was uns den restlichen Urlaub seit der Abreise vom Kanaan aber echt verhagelt (und das seit einigen Tagen): Beim Checkout (Volunteer und Mitarbeiter) hieß es, dass unsere Rechnung noch überprüft werden müsste, obwohl wir schon 3 Monate vorher über Expedia und PayPal das Zimmer bezahlt hatten. Wir hatten uns auf Grund des Drucks der beiden darauf eingelassen, das Zimmer erneut zu bezahlen - Internet war für uns nicht möglich, um unsere Daten zu verifizieren, aber für die beiden zum Abrechnen über Paygate kein Problem. Und über Kreditkarte (das Gerät funktionierte nicht) ging es nicht - das kam uns seltsam vor, aber um die peinliche Situation zu lösen, willigten wir auf deren "Lösung" ein. Um es kurz zu fassen: mehrere hundert Euro bezahlt, dann den selben Betrag in peinlicher Situation erneut bezahlt. Und nach knapp einer Woche bekommen wir eine Nachricht "re-send", wobei wir keine Ahnung haben, worauf sich dies bezieht, denn das war der einzige Inhalt - und nach 3 Tagen kam noch immer keine Rückerstattung, aber die zusätzliche (zu viel bezahlte)Übernachtung wurde weiterhin gebucht. Wir werden auf GAR KEINEN FALL JEMALS WIEDER DORT ÜBERNACHTEN - und das obwohl wir hier in Namibia auf Grund von Corona auf unbestimmte Zeit bleiben.
5 out of 5
by A verified traveler from Karlsruhe Germany

Posted 27 Nov 2018
Super Unterkunft u klasse Location. Nur zu empfehlen. Essen u Frühstück ebenso.
Comment from Hotel Management
18 Jul 2019 by Marketing , Hotel Management
A big hearty Thank You from the Kanaan N/a’an ku sê Desert Retreat for your review! We do appreciate that you have taken the time to write a review. We have passed all compliments on to given staff and colleagues of the Lodge. We are glad to hear that you have enjoyed your stay with us. Thank you very much for the recommendation. We look forward to welcome you back again real soon. Warm Regards Your Kanaan Team
4 out of 5
by A verified traveler

camping luxe,

Posted 20 Oct 2018 on Hotels
tente de luxe très bien aménagée avec vue superbe sur le désert , accueil agréable ,bon petit déjeuner et diner. Le seul bémol serait l'absence d'eau fraiche dans la chambre.
Comment from Hotel Management
18 Jul 2019 by Marketing , Hotel Management
A big Thank You from the Kanaan N/a’an ku sê Desert Retreat for your review! We do appreciate that you have taken the time to write a review. We have passed all compliments on to given staff and colleagues of the Lodge. We look forward to welcome you back again. Warm Regards Your Kanaan Team
5 out of 5
by A verified traveler

Posted 25 Aug 2018 on Hotels
Le paradis tout simplement
Comment from Hotel Management
3 Sep 2018 by Marketing , Hotel Management
A big hearty Thank You from the Kanaan N/a’an ku sê Desert Retreat for your fantastic review! Warm Regards Your Kanaan Team
5 out of 5
by A verified traveler

Superbe

Posted 16 Jun 2018
Situation et implantation fantastiques . Vue splendide . On est seuls au monde ! Souvenir inoubliable du coucher de soleil
Comment from Hotel Management
20 Jun 2018 by Kanaan Team , Hotel Management
A big hearty Thank You from the Kanaan N/a’an ku sê Desert Retreat for your fantastic review! We do appreciate that you have taken the time to write a review. We have passed all compliments on to given staff and colleagues of the Lodge. We are glad to hear that you have enjoyed your stay with us. We look forward to welcome you back again real soon. Warm Regards Your Kanaan Team
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