Ratings based on 37 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Sonan Seab, Hotel Management
Thank you so much for your comments!
by A verified traveler
Posted 21 Nov 2024
Everything was within walking distance.
Comment from Hotel Management
27 Nov 2024 by Sonan Seab, Hotel Management
Thank you so much for your comments, Anthony!
by A verified traveler from snohomish
Posted 3 Oct 2024
I like that the room was clean and has easy access for handicap people.
Comment from Hotel Management
14 Oct 2024 by Sonan Seab, Hotel Management
Dear Rotana,Greetings from LBN ASIAN HOTEL,Thank you for sharing your wonderful feedback with us! We are happy to hear that you enjoyed the cleanliness of your room and found the easy access features for individuals with disabilities convenient. Our team works hard to ensure all guests have a comfortable and inclusive stay, and it’s great to know we met your expectations.We look forward to welcoming you back for another enjoyable experience soon.Best regards,Sonan (Mr)
by A verified traveler from Wantagh
Posted 5 Jul 2024
Comment from Hotel Management
14 Oct 2024 by Sonan Seab, Hotel Management
Thank you so much for your comments !
by A verified traveler
Posted 3 Jul 2024 on Orbitz
The hotel is the place to stay in the area. Location and facility is excellent. To the business: we saw roaches in different sizes once during our first night.
Comment from Hotel Management
31 Aug 2024 by Sonan Seab, Hotel Management
Dear Kisook,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location and facilities to be excellent.However, we are deeply concerned about the issue you encountered with roaches. Please accept our sincere apologies for any discomfort this may have caused. Your feedback is valuable, and we will be addressing this matter with our housekeeping and pest control teams to ensure that it does not happen again.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Warm regards,Sonan (Mr)
by A verified traveler
Posted 3 Jul 2024 on Hotels
The rooms were clean and comfortable, and thw staff were friendly. Some.of the fixtures were loose. Overall i would stay there again.
Comment from Hotel Management
31 Aug 2024 by Sonan Seab, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the rooms clean and comfortable, and that our staff made a positive impression on you.We apologize for the inconvenience caused by the loose fixtures. Please be assured that we will address this issue promptly to ensure a better experience for future guests.We appreciate your kind words and look forward to welcoming you back on your next visit.Warm regards,Sonan (Mr)
by A verified traveler
Good service
Posted 25 Feb 2024 on HotelsThe staff was very friendly but the reservation was not ready. I had to show them my reservation to confirm
Comment from Hotel Management
31 Aug 2024 by Sonan Seab, Hotel Management
Thank you for taking the time to share your feedback. We’re delighted to hear that you found our staff to be very friendly. However, I apologize for the inconvenience you experienced with your reservation.We take such matters seriously and will review our procedures to ensure that future guests do not face similar issues. Your feedback helps us improve, and we appreciate you bringing this to our attention.If there’s anything else we can do to make your next stay more enjoyable, please let us know. We look forward to welcoming you back soon.Best regards,Sonan (Mr)
by A verified traveler
Posted 13 Jul 2023
by A verified traveler
Posted 8 May 2023 on Orbitz
We have stayed at LBN Asian hotel several times and it’s been very good, we like the staff, the quiet area and the beautiful River view. We just noticed that most of the toilets of the rooms where we have stayed has a bit of damp and unpleasant smell most probably coming from the drainage system. Thanks.
by A verified traveler
Posted 4 Apr 2023
The view is beautiful from the 9th floor.
