Ratings based on 13 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Our stay at Nexus
Posted 19 Jul 2023 on HotelsFriendly courteous staff, very helpful, nice staff.
by A verified traveler from Ferntree Gully
Posted 14 Jun 2023
Nexus Hotel is a hidden surprise in Nansana, Kampala. Hidden down a dirt road, the hotel is clean and welcoming. We stayed in an air conditioned room and the air conditioner worked well. The room was clean and comfortable, serviced on request. Bottled water was provided in the room as requested. Laundry service was cheap and efficient. Meals at the restaurant were excellent. Large served with a huge variety to choose from. The highlight of our stay was the staff who were so welcoming and went out of their way to serve. We would stay at Nexus again anytime.
by A verified traveler
Good service, nothing else very impressive
Posted 11 Jul 2022 on HotelsThe staff are lovely, the complex is safe, the food is acceptable. But the accommodation is badly designed and the overall experience is underwhelming. If you need to stay in Nansana then it's a really good option. Otherwise there are better places in better areas at similar cost.
by A verified traveler
Posted 6 Mar 2021
by philip
Lovely staff, nice and clean, need to upgrade wifi
Posted 29 Mar 2017 on HotelsLocation was ok, close to the main road, if needed bars shops etc.
Hotel itself was in a quiet location.
Wi-fi was a pain, it kept going on and off constantly. Food was nice, and lots of choice.
Staff were amazing, very friendly and helpful.
Recommended
for Everyoneby A verified traveler
Nice hotel, excellent service, and support staff.
Posted 5 Dec 2016Had a great time. I would like them to a more American television shows besides only CNN.
by A verified traveler
Nice boutique hotel in Kampala suburb
Posted 11 Sep 2016 on HotelsNexus hotel customer service is excellent. The airport transfer was comfortable and the executive deluxe room is very comfortable. Dinner and breakfast were of high quality. However, the location of the hotel leaves much to be desired - rather isolated with few entertainment options outside of the hotel itself.
Recommended
for Everyoneby A verified traveler
Nice hotel away from the city centre
Posted 26 Oct 2014
Pros: Friendly staff. Quiet location.
The staff and lovely and helpful. The food is good and caters for Ugandans and non-Ugandans and the location is great to avoid the traffic of the city centre. My room did not have air conditioning. Mosquito nets provided but had a couple of holes in. Quick laundry service.
by A verified traveler
hospitable hotel
Posted 20 Oct 2014 on HotelsHotel was very clean. Staff very polite and helpful. Food was generous in size and very tasty, you get what you pay for,
by Chris from South Sudan
Ok
Posted 13 May 2014 on HotelsIf you stay in the hotel, you won't realize how far it is to the city centre. The surrounding environment is not too conducive for a nice stay.
