Ratings based on 71 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024
4 out of 5
by A verified traveler

Posted 28 Sep 2024
This property is unique and the decor is lovely, the room we had was somewhat small and the bathroom insufficiently lit. It was comfortable and quiet and offered two pools and a lot of outside and inside sitting areas. We ate at the restaurants and the food was ok. I used the gym which offered a variety of equipment some which was in need of repair but it was clean.
5 out of 5
by A verified traveler

5 star in EVERY respect!

Posted 11 Aug 2024 on Hotels
Incredible hotel, and 5 star in every respect. Beautiful rooms, great facilities, 3 restaurants and great food. Staff are amazing. Views over Kampala and suburbs are sublime.
Comment from Hotel Management
10 Sep 2024 by Natasha N., Hotel Management
Dear David,We’re thrilled to hear that you found our hotel to be a 5-star experience in every respect. It’s wonderful to know you enjoyed the beautiful rooms, diverse dining options, and our stunning views over Kampala.We also appreciate your kind words about our staff—they work hard to provide exceptional service, and your feedback is a great affirmation of their efforts.Thank you again for your generous feedback. We look forward to welcoming you back for another memorable stay!
5 out of 5
by A verified traveler

Posted 22 Jul 2024
Comment from Hotel Management
10 Sep 2024 by Natasha N., Hotel Management
Dear Varshabhanavi,Thank you for the 5star rating!
4 out of 5
by A verified traveler

Posted 6 Jul 2024
Very nice staff. It was about 40 minutes from the airport.
4 out of 5
by A verified traveler

Posted 19 Jun 2024
Beautiful property, but no real place to walk or check out local businesses.
5 out of 5
by A verified traveler

Posted 19 May 2024
Its very private
Comment from Hotel Management
29 May 2024 by Natasha N., Hotel Management
Dear Ariyo,Thank so much for your time taken to leave a wonderful review.We look forward to hosting you back in the near future.
4 out of 5
by A verified traveler

Delicious breaky, lovely staff

Posted 14 Apr 2024 on Hotels
Beautiful hotel. Room was lovely. Had an A/C problem but they brought a fan immediately which was great. The breakfast was delicious!!! Dinner was great too. But poolside and room service menu’s were very average including the food. I would definitely stay there again. Staff are so friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 9 Mar 2024
Great stay with a great spa and great service.