Ratings based on 9 Verified Reviews

4.7 out of 5
67% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great choice in Kampala!

Posted 6 Jul 2023 on Hotels
Everyone from the owner, Mr Lee, to all the staff were fantastic. Best shower we had in Uganda. Comfortable bed. A lovely pool, and versus so many other areas of Kampala, a fairly quiet road in front. Would 100% recommend. Many thanks.
Comment from Hotel Management
8 Jul 2023 by Duomo Hotel, Hotel Management
Hello Mr. Stuart, hope all is well and you arrived safely. Thank you so much for the beautiful rating, we are really honored that you enjoyed your stay with us and we look forward to hosting you yet again in the future.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2023
5 out of 5
by A verified traveler

Kampala reprieve

Posted 27 Mar 2021 on Hotels
We had a very pleasant stay at the Duomo. Our original room had poor wifi coverage, but we were quickly moved to an alternate room. We enjoyed the restaurant menu; and generally had a relaxing weekend visit.
Comment from Hotel Management
1 Apr 2021 by stellah, Hotel Management
Thank you Mr. John for the great feedback we are grateful, and for the weak areas for example Wi-Fi we promise to improve and provide better service. Thank you once again for choosing Hotel Duomo.
5 out of 5
by A verified traveler from USA

Posted 4 Aug 2019 on Orbitz
The rooms at exceptional. Don't bother looking elsewhere when you can just go to Duomo. The comfort is outstanding. I'm at my second stay there. Very clean rooms with lots of space even in the smaller rooms. When in Kampala, go Duomo. You won't regret the value for the money. See you soon Duomo.
Comment from Hotel Management
11 Aug 2019 by Ariel Lee, Hotel Management
Dear guest, Thank you so much for your kind words, valuable feedback and gracious support — all of which are very much appreciated!
5 out of 5
by A verified traveler from Nairobi

Posted 11 Jul 2019
The property is new and well maintained, rooms are some of the most spacious I've been to, clean and modern. They felt a little sad though, they should make them a bit more cosy and do something the smell of emptiness. Breakfast and meals were ok, not mind blowing. Having dinner by pool perhaps compensates a little bit. The hotel is just by the road so no issue with accessibility. Overall, I would highly recommend this hotel for anyone visiting Kampala looking a reasonably priced, secure and comfortable place to stay.
Comment from Hotel Management
22 Jul 2019 by M.Lee, Hotel Management
Dear guest Thank you for your recent stay with us and taking your time to write a review for us. We consider our guest as family and always want your experience truly exceptional. We know that you had many options when choosing where to stay in Kampala. The fact that you chose Duomo Hotel & suites is a great honor to us. We sincerely hope you enjoyed your stay and will come back again. Thank you
5 out of 5
by A verified traveler

Good stay

Posted 4 Jan 2019 on Hotels
Duomo is in a quieter area of town close to an important commercial block with a large mall and all conveniences. It is a simple clean hotel. Parking is inside and has a guard. The bed is comfortable. The water gets to be hot and they had a coffee machine, fridge and some kitchen utensils. At night it was quiet and we slept well. The service was very good. Check in was easy and the lady was very friendly and gave us all necessary information.
Comment from Hotel Management
5 Jan 2019 by ML, Hotel Management
Dear Rui, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. It was a great pleasure to have you as our guest. Thank you for staying at Hotel Duomo & Suites and we hope that you will consider us for your next trip! Sincerely, Michelle Lee
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 5 May 2018
The best hotel I ever stayed in, even in America.
Comment from Hotel Management
7 May 2018 by ML, Hotel Management
Dear guest, Thanks for leaving us such a wonderful review. We are glad that you enjoyed the stay, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - ML
5 out of 5
by A verified traveler

Miljömedvetet hotell

Posted 13 Oct 2023 on Hotels
Jag och min kollega hade en väldigt bra vistelse på Duomo. Vi var där i fyra dagar. Jag gillade att hotellet var miljömedvetet med energisparfunktioner, bra tvål och möjlighet att behålla sin handduk mer än en dag. Alla andra hotell vi bodde på bytte ut tvålen och tvättade handdukarna varje dag. Det var också enkelt att sätta upp en skylt för att slippa städningen. Servicen var väldigt bra och god mat i restaurangen. Vi kunde förvara våra väskor där sista dagen. Skönt med gym och trevlig pool också!
4 out of 5
by A verified traveler

Posted 3 Jul 2018
Nieuw en prettig hotel met ruime kamers en vriendelijk personeel.
Comment from Hotel Management
10 Jul 2018 by ML, Hotel Management
Thank you for visiting us at Hotel Duomo. I hope we achieved our goal of making your stay memorable by providing outstanding service. We hope to welcome you back again in the near future! Sincerely,ML
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