Ratings based on 16 Verified Reviews

3.6 out of 5
60% of guests recommend
3.6 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Nov 2024
The location of this hotel is great to walk around downtown Kampala. A little dated but the staff are always great and very helpful and friendly!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2024 on Hotels
3 out of 5
by A verified traveler from milwaukee

This traveler left a rating score only Posted 7 Oct 2023
3 out of 5
by A verified traveler

Posted 27 Feb 2023
Property is big but not renovated. Rooms have old A.C., old tubs, old beds, old mattress.
3 out of 5
by A verified traveler

Antique in the centre.

Posted 24 Dec 2020 on Hotels
Hotel is big but old style, best is location. Rooms and surroundings from other times for those that like antique.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2019 on Hotels
4 out of 5
by A verified traveler

Stay at Grand Imperial, Kampala

Posted 31 Mar 2018 on Hotels
It was alright. The hygiene of the bath room was ok and the replacement of soap etc could be better
1 out of 5
by A verified traveler from UK

Friendly staff who tried to correct faults I made

Posted 7 Nov 2017
Booked this hotel for its gym facility. When I asked for the gym they just said not available! When I told them I booked the hotel as it advertised a gym they just said sorry and shrugged their shoulders.
Comment from Hotel Management
18 Dec 2017 by james , Hotel Management
Apologies . To be rectified.
4 out of 5
by Samir

good hotel

Posted 13 Oct 2017 on Hotels
good hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Great Friendly Staff and Wonderful Location

Posted 6 Oct 2017
Pros: Location
The staff were attentive and friendly for my short stay. The location was perfect in downtown Kampala. The breakfast was good and standard and the rooms large and comfortable. I didn't notice much noise from outside and the bathroom water was hot and the water pressure was great.
Comment from Hotel Management
7 Nov 2017 by Bachu, Hotel Management
We kindly appreciate your stay with Grand imperial Hotel and we are looking forward to host you again. Thanks Regards Anwar Bachu Front office Manager.
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