Ratings based on 708 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
The sink was to far back in cupboard for short people.
A stool was needed to reach cupboard.
Otherwise the price was reasonable after using Expedia....The chain rates were not competitive.
Comment from Hotel Management
31 Dec 2024 by Satnam Singh, Hotel Management
Dear Robert,Your feedback is much appreciated. We are only able to get better thanks to your input. We regret that you encountered problems with... Thank you for informing us so that we could promptly ………correct the matter. We're always working on the hotel's improvements. We hope you'll give us another chance in the future.
by A verified traveler
Posted 9 Dec 2024
Carpet needs vacuuming. Room phone has never been washed. Kitchen drawer is dirty a d contents dishes too
Comment from Hotel Management
9 Dec 2024 by Satnam Singh, Hotel Management
We’re sorry you were unhappy. We’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 29 Nov 2024
Newly paved parking. Very quiet easy to get to
Comment from Hotel Management
29 Nov 2024 by Team Front Desk, Hotel Management
Dear HaroldWe are happy to hear that your recent stay at our motel was enjoyable. We're excited to have you back in the future.Thanks
by A verified traveler
Posted 11 Nov 2024
We’re just tired of properties posing as being “pet friendly” with no mention of amount of charges when booking and arriving to be told it will be an additional $20per dog — we have 2 smaller non shedding personable dogs. This isn’t friendly - it’s getting you there and then demanding an exorbitant amount for a small room with no sign left that we even had dogs there! At least the manager agreed to discount $10 — or we would have left.
Comment from Hotel Management
13 Nov 2024 by Satnam Singh, Hotel Management
Thank you for the review.Please carefully read the policies advertised on the website.I am sharing the Expedia website policy.Pets Policy: Pets allowed for an extra charge of CAD 20 per pet, per nightService animals are welcome, and are exempt from feesWelcoming dogs only2 total (up to 44 lbs per pet)Pets cannot be left unattendedSpecific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.We always strive to provide our visitors with the best possible experience and ensure that they have a pleasant and relaxing stay.Thank you.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Satnam Singh, Hotel Management
HelloWe’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 4 Nov 2024
At east end of town very accessible to Trans Canada highway. Fast food restaurants and some shopping short drive. Large room. Included breakfast was very poor, nice selection but not much food provided unless you eatblike a bird. EXAMPLE two muffins cut in half and wrapped up, no yogart, or milk to drink. Hmmm.
Comment from Hotel Management
4 Nov 2024 by Satnam Singh, Hotel Management
We apologize for the disturbance caused by highway noise as our hotel is on the highway so it’s the usual sound. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 2 Nov 2024
Rooms were ok, staff was good but our first room had a bad smell.
Comment from Hotel Management
2 Nov 2024 by Satnam Singh, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 30 Oct 2024
It was good would definitely stay again
Comment from Hotel Management
30 Oct 2024 by Satnam Singh, Hotel Management
Thank you for the wonderful feedback and we are pleased you enjoyed your stay with us. We look forward to welcoming you back in the future.
by A verified traveler
Posted 27 Oct 2024
For what we needed it for, it was great. We just needed a quick stop for a night of rest on a road trip. The room and property were clean. Late check in was quick and easy and so was check out. Our dog was also very happy to be there! It is close to the highway so it can be loud - but we were so tired we didn't notice. And this isn't anything the hotel can fix. 5/5 experience!
Comment from Hotel Management
27 Oct 2024 by Satnam Singh, Hotel Management
Hello! Chelsea Sheen,Thanks for staying with us. We appreciate your feedback! We are happy to hear that your recent stay at our motel was enjoyable. We're excited to have you back in the future! We always strive to provide our visitors with the best possible experience and ensure a pleasant and relaxing stay.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Satnam Singh, Hotel Management
Thanks for staying with us. We appreciate your feedback! We are happy to hear that your recent stay at our motel was enjoyable. We're excited to have you back in the future!
