Ratings based on 405 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
Quick place to rest a few hours. Motel. Checkin til midnight, but 1130 had to wake up hotel staff to checkin.
Comment from Hotel Management
12 Sep 2024 by ms, Hotel Management
Hello Camron,Thank you for staying at the Starlodge in Kamloops.Regards.
by A verified traveler
Posted 3 Sep 2024
I am extremely happy with services. I felt like home. The owner is a very kind and a real gentleman. He even helped us moving with his truck. I highly recommend anyone who likes to stay at a nice place.
Comment from Hotel Management
11 Sep 2024 by ms, Hotel Management
Hello MD,Thank you, for staying at the Starlodge.Regards.
by A verified traveler
Posted 2 Sep 2024
Clean, quiet, helpful staff
Comment from Hotel Management
11 Sep 2024 by ms, Hotel Management
Hello Dave,Thank you for staying at the Starlodge.Regards.
by A verified traveler
Posted 2 Sep 2024
Close to downtown proper
Comment from Hotel Management
11 Sep 2024 by ms, Hotel Management
Hello Lauro,Thank you for staying at the Starlodge.Regards.
by A verified traveler
Posted 1 Sep 2024
Great location close to TRU and is a good budget motel. Starbucks, liquor store, supermarket, etc all within walking distance.
Comment from Hotel Management
2 Sep 2024 by ms, Hotel Management
Hello Guest,Thank you for staying at the starlodge in Kamloops..Regards.
by A verified traveler from prince george
Posted 21 Aug 2024
Would not recommend.
Sliding door into our room on 2nd floor did not lock
Bathroom was not clean
Reception clerk didn’t speak enough English for basic communication.
Comment from Hotel Management
27 Aug 2024 by ms, Hotel Management
thank you for staying at the starlodge.Regards
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
15 Aug 2024 by ms, Hotel Management
Hi Marie,Thank you for staying and showing your stay experience.Regards.
by A verified traveler
Posted 28 Jul 2024
Check in was good and staff were super kind, but the AC didn’t work and the room had a terrible fishy smell coming from the fridge
Comment from Hotel Management
29 Jul 2024 by ms, Hotel Management
Hello Guest,Thank you for staying at the StarLodge and showing your stay experience.With regards.
by A verified traveler from Trail
Posted 22 Jul 2024
First of all it was July 2024 and kamloops is a dessert. Air conditioning was not on in our room upon arrival and our room was unbearably hot as it was 44° outside. Air conditioner started and was not blowing very hard, we went and bought a fan which helped slightly. Had a horrible night trying to sleep in the heat of the room. Toilet stopped flushing.
We booked 3 nights and left after the first night because it was so unbearably hot we felt sick and had to leave.
The room was okay for cleaning and the water pressure for the 50 cold showers we took was excellent. You can tell the owners are trying there best but honestly we put air conditioning as one of search criteria and this hotel came up and that's a lie, that Itty bitty air conditioner could not even cool a small double queen room.
If I can save one person the annoyance of a unbearably hot hotel room in a dessert town i hope this post does that!
What a waste of a perfectly good weekend and my money as we didn't get a refund, as we paid upfront when we arrived (big mistake).
It's cheap but not worth it!!!
Comment from Hotel Management
24 Jul 2024 by ms, Hotel Management
Hello Guest,sorry to hear the voice of your mind,it the good advice to us and we will continue to contribute more for our Guest as we always have our mission to provide the best to all.with regards,Starlodge
by A verified traveler
Posted 22 Jul 2024
The staff was amazing and so kind, especially when we did a late check in. He was beyond helpful, made sure our room was all good to go when we got there and let us know what was open food wise in case we didn’t eat dinner yet.
Comment from Hotel Management
25 Jul 2024 by ms, Hotel Management
Hello Guest,Thank you from the depth of our heart.with regards.
