Ratings based on 989 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Very close to hospital
by A verified traveler
Posted 29 Dec 2024
Room 107 had bleachy water coming up from the sinks drain. They moved us to different rooms and it was all good. Quick service.
by A verified traveler
Posted 22 Dec 2024
It a nice and friendly.!
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 17 Dec 2024
Close to the RIH and price was good.
Comment from Hotel Management
18 Dec 2024 by sam , Hotel Management
Thank you for sharing your feedback! We're glad to hear that our convenient location near the Royal Inland Hospital and our pricing met your expectations. We strive to provide both comfort and value for all our guests.If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!
by A verified traveler
Posted 17 Dec 2024
Staff were helpful
Comment from Hotel Management
17 Dec 2024 by Howard Johnson Inn, Hotel Management
Dear Steven,Thank you for your positive feedback. We hope to welcome you back in the future.
by A verified traveler from SURREY
Posted 16 Dec 2024
I arrived late, doors were locked, had to knock numerous times for someone to let me in, bed felt like I was sleeping on the floor and tv didn’t work. Employee was not helpful at all
Comment from Hotel Management
17 Dec 2024 by Howard Johnson Inn, Hotel Management
Dear Steven,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay, including the late check-in process, the bed comfort, and the TV issue. This is not the level of service we aim to provide, and we will address these concerns with our team. Your feedback is valuable to us, and we hope you will consider giving us another opportunity to provide you with a much better experience in the future.
by A verified traveler
Posted 11 Dec 2024
Building run down. Bathroom tub had big chips in it. Front on toilet was dirty
Comment from Hotel Management
17 Dec 2024 by Howard Johnson Inn, Hotel Management
Dear Debra,Thank you for taking the time to share your concerns. We sincerely apologize for the condition of the facilities and any cleanliness issues you encountered. This is not the standard we strive to maintain, and we will be addressing your feedback with our housekeeping and maintenance teams to ensure these issues are resolved promptly. Your input is important to us as we work to improve, and we hope you will consider giving us another opportunity to provide a better experience in the future.
by A verified traveler from Calgary
Posted 9 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Howard Johnson, Hotel Management
Dear Shane,Thank you for your positive feedback. We hope to welcome you back in the future.
by A verified traveler
Posted 8 Dec 2024
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Comment from Hotel Management
17 Dec 2024 by Howard Johnson Inn, Hotel Management
Dear Kaylee,Thank you for your positive feedback. We hope to welcome you back in the future.
