Ratings based on 992 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Simple and easy check in
by A verified traveler
Posted 12 Jan 2025
Very easy chekin very good staff . Good breakfast
Comment from Hotel Management
16 Jan 2025 by sam, Hotel Management
thank you for the feedback!!!
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
10 Jan 2025 by FRONT DESK, Hotel Management
We’re thrilled to hear you had a great experience and appreciate you taking the time to share your feedback. We look forward to serving you again soon!
by A verified traveler
Posted 5 Jan 2025
Room 209 Jan. 03/2025 - Bed springs poking up from mattress - Extension cords everywhere - Floor lamp beside bed had a short but worked barely (Fire hazzard) - Smoke alarm hanging out from wall not working - Bathroom sink needs replaced and tap not working properly - Curtain on window to small so no privacy (old and very crinkled) - Continental Breakfast had no fruit, muffins, only a machine for waffles, no bread a little bit of cereal (most was empty) A VERY BAD EXPERINCE - they were questioning me about my reservation but I took a copy of the reservation you emailed me so they honored it - POOR SERVICE
Comment from Hotel Management
10 Jan 2025 by FD, Hotel Management
"Thank you for your feedback, and we sincerely apologize for any inconvenience you may have experienced. We always strive to provide the best service possible and will take your comments into consideration to improve. We appreciate your understanding and hope to have the opportunity to serve you better in the future."
by A verified traveler
Posted 31 Dec 2024
Very close to hospital
Comment from Hotel Management
10 Jan 2025 by FD, Hotel Management
We’re thrilled to hear you had a great experience and appreciate you taking the time to share your feedback. We look forward to serving you again soon!
by A verified traveler
Posted 29 Dec 2024
Room 107 had bleachy water coming up from the sinks drain. They moved us to different rooms and it was all good. Quick service.
Comment from Hotel Management
10 Jan 2025 by FD, Hotel Management
"Thank you for your feedback, and we sincerely apologize for any inconvenience you may have experienced. We always strive to provide the best service possible and will take your comments into consideration to improve. We appreciate your understanding and hope to have the opportunity to serve you better in the future."
by A verified traveler
Posted 22 Dec 2024
It a nice and friendly.!
Comment from Hotel Management
10 Jan 2025 by FD, Hotel Management
We’re thrilled to hear you had a great experience and appreciate you taking the time to share your feedback. We look forward to serving you again soon!
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
10 Jan 2025 by FD, Hotel Management
We’re thrilled to hear you had a great experience and appreciate you taking the time to share your feedback. We look forward to serving you again soon!
by A verified traveler
Posted 17 Dec 2024
Close to the RIH and price was good.
Comment from Hotel Management
18 Dec 2024 by sam , Hotel Management
Thank you for sharing your feedback! We're glad to hear that our convenient location near the Royal Inland Hospital and our pricing met your expectations. We strive to provide both comfort and value for all our guests.If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!
by A verified traveler
Posted 17 Dec 2024
Staff were helpful
Comment from Hotel Management
17 Dec 2024 by Howard Johnson Inn, Hotel Management
Dear Steven,Thank you for your positive feedback. We hope to welcome you back in the future.
