Ratings based on 37 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2022
Excellent stay - fantastic breakfast - superb onsen - friendly, helpful staff - I totally recommend it
by A verified traveler
Posted 6 Jan 2019 on Hotels
by A verified traveler
Posted 30 Oct 2018
Friendly staff. Comfy rooms. Main building a bit outdated but clean
Recommended
for Everyoneby A verified traveler
Posted 18 Nov 2017
Very nice and traditional. Unfortunately, they didn’t speak any English and it was very difficult to understand things.
by A verified traveler
Beautiful hotel with great service and accommodati
Posted 28 Mar 2017 on HotelsAmazing. From the service to the comfort of the stay, everything was too notch. We loved the hot springs and loved how they offer an outdoor option for the hot springs.
Recommended
for Everyoneby A verified traveler from US
Weekend of relaxation
Posted 6 Nov 2016
Location: I did not travel outside of the hotel, but Kaminoyama Castle is close by. There is also a winery to see. The area also has many public baths to visit
Enjoyed my stay here in Kaminoyama, near Yamagata. I arrived late after a long day of overseas travel and front desk was very helpful. They made check in easy and walked me directly to my room. My futon bed was made when I arrived, so sleeping was quick and effortless. I was given my breakfast and dinner vouchers at check in. Breakfast was good as it was buffet style with many choices. Traditional Japanese dishes were the focus, but many Western choices were available also. The dinner was much more elaborate than breakfast. Many styles to pick from - tempura, sashimi, and traditional, all with local ingredients. It was very enjoyable. Autumn was at its best as trees were turning to their colorful splendor. The baths on site were excellent. Very relaxing with indoor and outdoor choices. The gift shop had many Yamagata selections to chose from. All in all, a great stay.
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 19 Aug 2024
フロント対応のおじさん？とバイキングのときアルコール提供してたメガネかけた女の人すごく態度が悪くて感じ悪かった。他の方はすごく良かったのに、、、ご飯は最高でした！山形の名物料理もたべられたし良かった。高い値段出してる割には部屋が少し残念、アメニティとか人数分そろってなかったしもう少し改善されたらいいな
by A verified traveler
Posted 9 May 2024 on Hotels
by A verified traveler
Posted 5 May 2024 on Hotels
