Ratings based on 43 Verified Reviews

4.4 out of 5
75% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
5 out of 5
by A verified traveler from Seattle

Posted 13 Sep 2024
Excellent food, customer service, and overall experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2024 on Hotels
5 out of 5
by A verified traveler

A hidden gem

Posted 22 Jul 2024 on Hotels
Amazing stay. Staff were so friendly. The kaiseki meals were delicious. We will definitely be back again.
5 out of 5
by A verified traveler

Posted 18 Oct 2023
Everything is done right at Hayamakan The staff is exceptional, the food, room and facilities are all first rate
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2023 on Hotels
4 out of 5
by A verified traveler from Sendai

Posted 7 Mar 2020 on CheapTickets
Been there 3 times... nice but getting older and older! Carpet and tatami damaged... balcony ramp rusted....
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2019
5 out of 5
by A verified traveler

A Yamagata Gem

Posted 13 Sep 2018 on Hotels
A wonderful ryokan in Yamagata! Staff are amazingly friendly and the service is outstanding. The facilities are a bit dated, but very well maintained. The english skills are very minimal as this area is not a popular tourist spot, but the staff go out of their way to help. The in-room soaking tub is amazing, filled with spring water that left all of our skin soft and refreshed. The public bath was beautiful with an indoor and outdoor area. The Internet speed was decent, with free WiFi in every room. Breakfast was provided each morning, and there are western and Japanese options available. We stuck with the Japanese options, and were blown away by the quality and deliciousness. We added the kaiseki style dinner for our 2nd night (a 3000 yen/person option) which was amazing and such a wonderful deal! Valet parking is provided as there is limited space but the staff were efficient and friendly. We will definitely be back to explore more of Yamagata. Tip: a rental car is a must in this area.
5 out of 5
by A verified traveler

Posted 19 Oct 2024
足湯がある部屋に宿泊しました。蔵王連山を眺めながらの足湯はサイコーのひとときでした。
Back to Hotel Details Showing Reviews 1 - 10 of 43 Next