Ratings based on 194 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
The hotel is near the Hells Valley so it is accesible. The property needs refurbishment critically so guests can have a better experience. The room is clean but the mildew smell is unbearable. It is a quiet location which makes it enjoyable.
by A verified traveler
Posted 28 Jun 2024 on Hotels
by A verified traveler from Keperra
Posted 28 Apr 2024
The hotel is lovely! A bit dated but very well maintained. The included buffet dinner and breakfast were amazing with many choices of Japanese and Western food!
Lovely rooftop onsen plus ground floor onsen. The area around the hotel is a quiet with many ships and restaurants closed but that allowed us to enjoy the hotel facilities.
by A verified traveler
Posted 24 Jan 2024
The hotel aesthetic is wonderful, the rooms were spacious and clean, the food provided was wonderful and the hot springs were incredible. The location is slightly difficult to get to as a foreigner (I speak very little Japanese but can read a little bit) but once there it was an incredible experience. Easily one of the nicest locations and hotels I’ve stayed in.
by A verified traveler
Posted 16 Oct 2023
by A verified traveler
Posted 23 Sep 2019
Newly renovated room with comfortable beds and sheets. Dinner was buffet style and tasted decent. They do accommodate tourist groups so it could get noisy.
by A verified traveler
Posted 31 Jul 2019 on Hotels
by A verified traveler
Posted 20 Jul 2019 on Hotels
by A verified traveler
Posted 15 Jul 2019 on Hotels
by A verified traveler
Posted 28 Jun 2019 on Hotels
Highly recommended. Though its pretty far from Asahikawa and Furano but its worth the traveling. Great onsen pools, good buffet spread. Excellent customer service, from valet, front desk to restaurant. Highly recommended!
