Ratings based on 67 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Japanese standard room was very spacious, although a bit worn around the edges.
The rooftop outdoor onsen had a spectacular view of the snowy mountains at sunset.
The food offered in the standard half board option was ok, not great, very cafeteria like.
If you're passing thru the area, it's a good option bc of the onsen, but I wouldn't go out of my way to stay there again.
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 8 Aug 2024
Wonderful traditional place to enjoy relaxing in beautiful scenery.
One area of improvement, provide more towels for the baths.
by A verified traveler
Popular hotel near popular attraction
Posted 22 Jun 2024 on HotelsA popular hotel that is visited by tour bus of tourist. The carpark almost always seems full but still able to find lots. The restaurant is also crowded but still beathable. More chinese and english speaking staff here. The 3 baths are amazing. Room size is also comfortable.
by A verified traveler
Great Spa Hotel
Posted 20 May 2024 on HotelsVery nice hotel, check in was good, room was typical Japanese with everything you could want, food was very good & spa was great. No issues, would return
by A verified traveler
Posted 9 Oct 2023 on Hotels
by A verified traveler from Rowland Heights
Posted 11 Apr 2023
All staff are very nice and helpful
very kind and friendly
by A verified traveler from Iskandar Puteri
Posted 16 Feb 2023
Really lovely hotel with beautiful view over the winter ice festival.. The private onsen was a lovely treat.
by A verified traveler
Posted 29 Jan 2023
The hotel is huge and it splits into 3 wings, each wing has its own Onsen.
Free welcome drinks at the lobby, impressive buffet breakfast and dinner.
Nice and clean bedroom and friendly staff.
by A verified traveler
Relaxing Luxurious Mountainside Hot Spring Hotel
Posted 13 Jul 2021 on HotelsFriendly and professional reception staff.
Relaxing large clean and comfortable foyer/lobby.
Clean, nicely designed well equipped room with a beautiful view of the nearby canyon and mountains.
Three hot spring bathrooms to choose from. All excellent, and pandemic safe.
Excellent/amazing waiter served Japanese dinner in a private room!!
Excellent international buffet breakfast!! Something to please everyone!
Good souvenir shop.
It’s a Japanese style hotel, so there isn’t an international hotel style 24 hour coffee shop, choice of restaurants, room service or bar and so on.
