Ratings based on 39 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Mar 2024 on Lastminute
Our first time in Phuket, the place is so beautiful we enjoyed staying here, very clean, the ladies customer services was excellent. Safe and so relaxing 😌. Good size room. If I come back I will book them agin. Only 5 minutes from KAMALA BEACH ND 15 MINUTES TO PATONG BEACH. THANK YOU GUYS SO MUCH.
5 out of 5
by A verified traveler

Posted 23 Jul 2023
The staff was wonderful
4 out of 5
by A verified traveler

Room to improve

Posted 6 Jan 2023 on Hotels
Rooms are nice and spacious. Shower in suite needs a door as the whole floor is wet after shower. Misleading on website - should advertise as residence/apartments- not as hotel. No restaurant on-site and too far to walk to any shops/restaurants. The shuttle not always on time and 3 nights did not depart at all at 8pm as per schedule so we had to spend a lot of money on transport. The complex has potential.
1 out of 5
by A verified traveler

Need to have your own transportation

Posted 17 Dec 2022 on Hotels
This hotel is located in a secluded area. A walk to the nearest restaurant or convenient store involves a 20-minute with a steep uphill walk. The hotel provides 4 daily shuttle runs. The problems are: no spa or on-site restaurant, fitness room with old/ rusty equipment, and a tiny swimming pool. I booked the room with breakfast. It turned out that I had to go to another hotel (Citygate Hotel) for that, and the breakfast was marginal at best. I asked a male night attendant for extra hangers on the first night, but I never saw any extra hangers during my 3-night stay. In short, the idea was good but the execution was flawed. A secluded retreat needs to have various on site facilities (such as spa, gym and restaurant) , so guests don't have to go out for food and entertainment.
5 out of 5
by A verified traveler

Posted 16 Oct 2019
Absolutely loved this property, we booked the honeymoon suite and we couldn’t of asked for a better room. Staff was very friendly and helpful, they have a free bus go 10 times a day to the local area and beach which is free of charge. If I stayed in Kamala again I would definitely stay here again! And would recommend the hotel highly.
4 out of 5
by A verified traveler

Posted 27 Jun 2019
Liked the modern and clean layout of the property. Quiet and relaxing. Quite a distance from the beach.
3 out of 5
by A verified traveler

Posted 20 Jun 2019
The property was lovely, however our room did not have a safe and bus times were not the same as on the schedule.
5 out of 5
by A verified traveler from Singapore

Posted 18 Apr 2019
I love that the hotel is clean and peaceful. It was definitely relaxing. Also, the staff are always there to help. The food at the cafe was excellent.
Comment from Hotel Management
27 Apr 2019 by JEN / Sales, Hotel Management
Dear Gerwin, Thank you so much for your comment, I'm glad to hear that you had a wonderful time stayed with us and we'll recondition to improve our facilities and the best service to all our dearest guests like you soon. We hopefully we could have a chance to welcome you again in future occasion then. Sincerely yours,
5 out of 5
by A verified traveler from Melbourne

Posted 19 Mar 2019
Spacish, atmosphere, service, friendly staff. Quiet, easy parking.
Comment from Hotel Management
22 Mar 2019 by The Management, Hotel Management
Dear Li on, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future.
4 out of 5
by A verified traveler

Nice tranquil resort

Posted 31 Jan 2019 on Hotels
Overall the resort was a nice place. It’s a pretty isolated location which is great for some time away from everything. It was a bit difficult for our taxi driver to locate the hotel. The hotel is about 40 mins away from the airport.
Comment from Hotel Management
2 Feb 2019 by The Management, Hotel Management
Dear Emmanuel, Thank you for taking your time to sharing feedback with The Woods Natural Park Resort Phuket We’re happy that you enjoyed your stay and we look forward to being of service to you in the near future. Best regards,