Ratings based on 45 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
by A verified traveler from Douglas
Posted 23 Sep 2024
Very small room. Receptionist hmmmm…
by A verified traveler from San Jose
Posted 15 May 2024
inconvenient
Comment from Hotel Management
18 May 2024 by Rani ; Guest Relation Officer and Team, Hotel Management
Dear Ashraf FirouzfarThank you for taking the time to write your review. We are sincerest apologize for the inconvenience you experience. The entire team always strive to the great service with our guests. It is important to us that every guests has an enjoyable and comfortable stay.We are looking forward to serving you the best again soon.Warmest Regards,Citygate Kamala Residence and Resort
by A verified traveler
Posted 30 Mar 2024
Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly
Comment from Hotel Management
4 Apr 2024 by Management Team, Hotel Management
Dear Lovely GuestThank you for taking the time to write to usWe always strive to give the best service to our guests and we are sorry that we did not meet your expectations.We hope to see you again soon Best Regards
by A verified traveler
Posted 26 Jan 2024 on Hotels
by A verified traveler
Posted 25 Jan 2024
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away.
Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.
by A verified traveler
Posted 27 Dec 2023
This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .
by A verified traveler
Posted 21 Dec 2023
by A verified traveler
Posted 14 Dec 2023
by A verified traveler from Phoenix
Posted 12 Sep 2023
