Ratings based on 23 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024 on Hotels
I rarely ever leave negative reviews, but this experience was terrible. From the bathroom smelling of sewage, and being bitten with bed bugs I was disgusted by what I saw. In the middle of the night, unknowingly relaxing in bed I saw something moving, only to discover bed balls all over the bed frame. I had no choice but to pull the mattress away from the frame and sleep on the floor as there is no 24hr front desk. I'm now bitten all over my legs, and the owner wasn't sympathetic, just wanted me out of the room by 11am without offering any compensation for what I had gone through.
Comment from Hotel Management
9 May 2024 by Guido, Hotel Management
Hello Michael,i told you i am very sorry and will check whats going on.But what i not understand, when you checked i i told you whenever you have aproblem please give me a call. I would be easy for me to give you another room if tere is a problem but you didnt call.How i can change the situation if you not let me know??Again i am sorry for what happend and we will check it out
by A verified traveler
Posted 13 Nov 2023
Beautiful area. The rooms are exceptionally clean, spacious and modern. You have everything you need even refill of drinking water. The host and staff are extremely friendly. Will definitely go back here.
Comment from Hotel Management
14 Mar 2024 by Guido, Hotel Management
Hello Ana Paula,thanks a lot vor your nice review and that you choosed our little resort.It was a pleasure to meet you and we hope to see you again.Greetings and take careGuido and the whole team
by A verified traveler
Posted 22 Mar 2023
Great property Great host
Five stars
Comment from Hotel Management
23 Mar 2023 by Guido, Hotel Management
Hello Danny,thanks a lot for this great review.A place like ours ours is only as good as the guesta are. So again thank you that you have been our guest.Take care and we hope to see you againGuido and the whole team
by A verified traveler
Not for us
Posted 7 Mar 2023 on HotelsNot a good greeting when arrived, got off on the wrong foot right away.Found the owner rude and insulting to start. There for 9 nights and had never a good sleep,bed was as hard as the floor. Very busy outside our room as next to office, asked to change rooms, never granted as people kept looking in our room even though there is one-way glass we'd have people doing their hair in the window, no privacy at all. Had to keep curtains closed for privacy. Good location and mostly quiet, large clean room.
Comment from Hotel Management
7 Mar 2023 by Guido, Hotel Management
Hello Kenneth,first i want to say thank you that you have been our guest.Thn, after arriving you tell me we have been both on the wrong foot?!Like i told you i am sorry but i couldnt change your room because we have been fully booked. Even i not understand why people do like you told me. I looked but sad i didnt see someone doing this because than i would talk to them.And yes, the bed i strong because we buy new matress a few month ago, but we would have topper if you asked me before.I am sorry that you didnt enjoy your stay like we want you to enjoy.Have agreat further trip and take care.Guido and the whole team
by A verified traveler
Posted 6 Mar 2023 on Orbitz
Guido was such a fantastic host! Trly made my friend and myself feel at home in Phuket.
Comment from Hotel Management
7 Mar 2023 by Guido, Hotel Management
Hello Caroline,thank you so much for your nice review. We are so glad that you liked our small resort.Have a great further trip and take careGuido and the whole team
by A verified traveler
Posted 12 Feb 2023
We really enjoyed our stay. It's off the main road so you get the peace and quiet. Short walk to the beach and restaurants. Property is very clean and kept in good condition. Staff and owners are very friendly. We would definitely stay here again.
Comment from Hotel Management
12 Feb 2023 by Guido Klahn, Hotel Management
Hello Marlon,thanks a lot for your kind review and we are happy that you liked our little place. We will be glad to welcome you one day again.Kind regardsGuido and the whole team
by A verified traveler
Posted 12 Dec 2022
Incredible experience, outstanding kindness from the staff and the rooms are amazing for the price. Would highly recommend if your staying in Kamala.
Comment from Hotel Management
12 Dec 2022 by Guido Klahn, Hotel Management
Hello Isabella,thanks a lot for the kind review. We re happy that our name is correct ;)Take care and hope to see you one day againGuido
by A verified traveler from Atlanta
Posted 2 Mar 2022
It was such a welcoming atmosphere. No stress, no worries. This is how a holiday should be, and this is the place to make that happen. The owner and staff are awesome, the rooms are super comfortable, and I will be a return customer.
Comment from Hotel Management
2 Mar 2022 by Guido Klahn, Hotel Management
Hello John,
thanks a lot for your very kind reviev. It shows us that we are, in this dificult times, on the right way. And it gives us the power to survive.
Happy to see you again and have a grest further travel
Guido
by A verified traveler
Great stay in a central yet quiet location
Posted 12 Dec 2021 on HotelsI stayed at B Happy resort for two weeks and really enjoyed it. It's very centrally located, yet it's very quiet in the area. Most places in Kamala can easily be reached on foot. The rooms are spacious and in great condition, and the staff is super friendly and accommodating. Couldn't ask for a better place to stay, will definitely be back.
Comment from Hotel Management
13 Dec 2021 by Guido Klahn, Hotel Management
Hello Alfred,
thanks a lot for your very kind review. That helps us a lot because it shows us that we are, in this difficult times, on the right way.
Thanl you and take care
Guido
by A verified traveler
Posted 30 Jan 2020 on Hotels
