Ratings based on 4 Verified Reviews
3.8 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2019 on Hotels
by A verified traveler
Posted 2 Aug 2024
網上列岀的服務、與使用，均與真實不符，列明明提供清潔服務（又沒有注明需要收費），有列岀提供毛巾（又沒有注明需要收費），其他項目若需需要收費會有（ ）（需要收費），我們入住管理員也跟我們說，早上某時段至某時段會有人清潔，但入住後兩天見房間還沒有清潔、沒有更換毛巾。管理員亦摸不着頭腦，他才幫我們致電該上級反映，直至第天早上才能回覆，說每項需要收費，說這些只能提供第一天，這樣令我們措手不及，而且房間內很多破爛或損壞的設施，掛牆柜檯近乎要塔下，冷氣損壞沒有冷氣，廁所沐浴企缸台底漏水，每次沐浴後，整地都是水，坐厠如厠後很易淤塞，每次如厠後，每次都可能需要自己伸手入去通渠，跟本就是全部都沒有人來處理。
Comment from Hotel Management
7 Sep 2024 by Lofty Villas, Hotel Management
Dear Wai Chong, thank you for staying with us and for sharing your feedback. We're sorry to hear that there was some confusion regarding the housekeeping services. To ensure transparency, we always include details about any additional fees, such as housekeeping, under the 'Fees and Extras' section on this website. Our guests can request this service or change of linen and towels at an extra fee. We encourage all guests to review this section to avoid surprises during their stay.
by A verified traveler
강추 가족여행!
Posted 15 Dec 2019 on Hotels정말 조용하고 편안합니다.
by A verified traveler
Все осень хорошо, но далековато от пляжа.
Posted 23 Feb 2019 on HotelsПревосходно, для отдыха с детьми. Территория огорожена и охраняется. Есть пара детских бассейнов и один для взрослых.
