Ratings based on 551 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Dec 2024
We stayed in many hotels this last month in Japan, and the Metropolitan ranked in our top 4. Its location is ideal, being 5 minutes from the station and shopping street, and within 10 minutes walk of 2 temples. The design of the hotel is very soothing—an inner atrium, a comfortable lobby, floral and glass art designs on each floor, and all in warm tints of light browns and creams. We had a basic room and it was well laid out, with very good attention to the details that make for a pleasant stay. We would definitely stay again.
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Nice hotel and good location. Will be prefect if they have onsen.
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Wonderful stylish hotel that's in an excellent location for exploring Kamakura. Twin room was a larger size than an average tokyo hotel, with comfortable bed, excellent bathroom /shower, great sony smart TV, controllable aircon and in general was spotlessly clean. Numerous restaurants and cafes nearby and only a 3 minute walk to station. Room was not facing the main street and therefore was much quieter than those with the view of the tori gate.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
5 out of 5
by A verified traveler from Seattle

Posted 25 Nov 2024
Great location, walkable & easy train access
5 out of 5
by A verified traveler

Posted 22 Nov 2024
We were in the superior room with two beds. Everything was clean, high quality and very spacious. Great amenities, well designed with a variety of lighting options in the room. They refilled complimentary water bottles every day and provided guide books as well. Highly recommended!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler from Singapore

Posted 21 Nov 2024
Amazing stay with an impeccably designed, ultra clean, and extremely hospitable hotel. The amenities and service is really top notch. If this is typical of a Metropolitan hotel, I'll make sure to look out for them in my future travels. 5 stars.
4 out of 5
by A verified traveler from Hayward

This traveler left a rating score only Posted 20 Nov 2024
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Hotel was a delight a short walk away from the central area with many dining options. Large tatami suite