Ratings based on 990 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jan 2025
Nice stay although the price is a little bit high for this facility.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2025
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2025
5 out of 5
by A verified traveler

Posted 8 Jan 2025
Good customer service , excellent bfast and cleanliness
5 out of 5
by A verified traveler

Posted 19 Dec 2024
easy check-in with online option available
Comment from Hotel Management
29 Dec 2024 by J, Hotel Management
Dear Jasmina,Thank you for your strong endorsement for Mercure Singapore Tyrwhitt. We are delighted to learn that our new online and mobile check-in features have served you well! My colleagues at the front desk are usually more than happy to extend complimentary early check-in services for our guests utilising the online/ mobile check-in features, subject to the availability of rooms. We hope to see you again on your next visit to Singapore.Warm Regards,JanetGuest Experience Executive
4 out of 5
by A verified traveler

Posted 11 Dec 2024
The first non balcony room wasn't good as the sink was clogged, flush button was stiff and the TV control was a bit laggy. The upgraded balcony room was much better and nicer. No issues.
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Stayed for 1 night. The staff were friendly and helpful. The surronding area isnt the best.
Comment from Hotel Management
10 Nov 2024 by Roland, Hotel Management
Dear kieran,Thank you for leaving a positive review and compliments for our lovely hospitality team. Many of our guests have in fact complimented our location for the easy accessibility to public transport, convenient amenities, eateries and shopping malls. We are also within walking distance from Little India district where you can do some sightseeing, shopping and also have the opportunity to enjoy the different types of Indian delights. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Comment from Hotel Management
3 Nov 2024 by J, Hotel Management
Dear Patrick,The Hotel Team is delighted to receive your awesome rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm regards,JanetGuest Experience Executive
5 out of 5
by A verified traveler

Great Stay

Posted 5 Oct 2024 on Hotels
Staff very good did us a breakfast box the day we left early . Every was fine a pleasent stay you could have any compliants Thanks
4 out of 5
by A verified traveler

Posted 4 Oct 2024
good
Comment from Hotel Management
21 Oct 2024 by J, Hotel Management
Dear MD Nasir,Thank you for leaving us a positive review. It was heartening to hear that your stay had been a wonderful one and that our location and service had met to your expectations. We look forward to welcoming you back for another great stay!Warm Regards,JanetGuest Experience Executive