Ratings based on 987 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Spokane Valley
Posted 4 Nov 2024
Meh
by A verified traveler
Posted 22 Oct 2024
The facility was outdated.
Comment from Hotel Management
23 Oct 2024 by Alonso, Hotel Management
Hello, James. We are sorry that your stay with us did not meet your expectations. Our property is in the middle of a renovation process that will update our historic building. We hope that you will give us another chance once the renovations are done next summer! Please let us know if there was anything else we could have done that would have improved your stay.
by A verified traveler
Posted 22 Oct 2024
Andrew at the front desk was awesome
Comment from Hotel Management
23 Oct 2024 by Alonso, Hotel Management
Thank you, Tim! We are glad you enjoyed your stay with us!
by A verified traveler
Posted 21 Oct 2024
Wonderful area, in downtown Kalispell. Near everything. Stores, restaurants all within walking distance. Breakfast is included and rooms are equipped with microwave and fridge making travel easier especially for families. I have stayed here over half a dozen times and will return again!
Comment from Hotel Management
22 Oct 2024 by Lacey James - General Manager, Hotel Management
Thank you for taking the time to share your experience Tina. We are thrilled you enjoyed your stay and look forward to your next visit!
by A verified traveler from Lethbridge
Posted 20 Oct 2024
Good as always.
Comment from Hotel Management
21 Oct 2024 by Lacey James - General Manager, Hotel Management
Thanks for the great review Cory. We hope to see you again soon!
by A verified traveler
Posted 20 Oct 2024
Nice place
Comment from Hotel Management
21 Oct 2024 by Lacey James - General Manager, Hotel Management
Thanks for the great review Robert. We hope to see you again soon!
by A verified traveler
Posted 20 Oct 2024
The only thing that met my expectations was Jim the airport shittle driver. my room was dirty, especially the bathroom, my bed was so soft i felt like I was hitting the floor, the ice machine is a ridiculous walk away. It should be ALOT easier to get from ne floor to another, more elevators to get to all areas. ONE ELEVATOR?! Just seriously dissatisfied. No sleeping in that bed, for a 12 hour trip the next day. Not good. :(
Comment from Hotel Management
21 Oct 2024 by Lacey James - General Manager, Hotel Management
Thank you for sharing your experience Chris. We are sorry this stay fell short of expectations and would love the opportunity to speak with you directly. If you could, please call the hotel and ask for Lacey so we can address this issue.
by A verified traveler
Posted 19 Oct 2024
It was very comfortable
Comment from Hotel Management
21 Oct 2024 by Lacey James - General Manager, Hotel Management
Thanks for the great review Jan. We hope to see you again soon!
by A verified traveler
Posted 17 Oct 2024
My boys were enthralled with how kind the staff were. Most staff we encounter when we go away aren’t very friendly, but the staff at the red lion were fantastic.
The boys loved the pool, the loved the atrium and the liked the fact the tv actually had channels.
My only complaint I suppose would be the hot tub was oddly small for such a big hotel. My 10 year olds complaint was “they need bacon.. breakfast is supposed to have bacon!” 😂 Other than that, we have no complaints.
Comment from Hotel Management
18 Oct 2024 by Lacey James - General Manager, Hotel Management
Thank you for taking the time to share your experience Skylar. We are thrilled you and your family enjoyed your stay and we look forward to hosting you again!
by A verified traveler
Posted 17 Oct 2024
Good location but found some beetles in our room
Comment from Hotel Management
18 Oct 2024 by Lacey James - General Manager, Hotel Management
Thank you for sharing your experience Ashley. We strive to make sure each stay is exceptional and will use this information to improve our guest experience. Thank you for your valuable feedback.
