Ratings based on 456 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jul 2024
by A verified traveler
Hotel, what hotel?
Posted 28 Jun 2024 on HotelsShowed up to the property only to find a claims adjuster at the property. The hotel burned down 2.5 months earlier due to faulty electrical. The hotel did not notify us in advance and we had to book a new eoo. on the fly. Very poor service.
by A verified traveler
Posted 12 Jun 2024
The place burned to the ground. It is closed
Comment from Hotel Management
12 Jun 2024 by Bobbie, Hotel Management
We apologize for the inconvenience; you were not charged for your stay.
by A verified traveler
Posted 2 Jun 2024
The property was burnt and I didn’t get my deposit back
Comment from Hotel Management
6 Jun 2024 by management, Hotel Management
Hello, I sorry for the inconvenience. The hotel did refund your money - but now you have to call expedia to get your refund. Again i apologize for the inconvenience
by A verified traveler
Posted 28 May 2024 on Hotels
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Run down the room was not clean and it had a aweful smell. Would not stay there again.
Comment from Hotel Management
1 Apr 2024 by management, Hotel Management
I would like to apologize for the room. We will be checking on the smell and why it wasn't clean.
by A verified traveler
Posted 31 Mar 2024
Was not cleaned very well
Comment from Hotel Management
1 Apr 2024 by management, Hotel Management
I would like to apologize for the room not being clean, I assure you that we will get this handled and hope to see you again
by A verified traveler
Posted 31 Mar 2024
Hotel is clean, staff was all friendly and welcoming. Area was safe. Was sad to see there was no hot tub as there was photos of one when we booked.
Comment from Hotel Management
1 Apr 2024 by management, Hotel Management
I would like to apologize on not having a hot tub, we have not had one for years and we will need to take that off the photos,
by A verified traveler
Posted 22 Feb 2024
Very nice staff very friendly and helpful but the hotel is very run down
Comment from Hotel Management
2 Mar 2024 by GM, Hotel Management
Thanks for staying with us when are always take pride of our customer service.
