Ratings based on 995 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 16 Dec 2024
Excellent will come again
Comment from Hotel Management
18 Dec 2024 by Hilton Garden Inn, Hotel Management
Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you had such a positive stay at our hotel. It’s always wonderful to know that our team’s hard work made a difference in your visit.We’d love to welcome you back the next time you’re in the area! If there’s anything else we can do to make your next stay even better, don’t hesitate to let us know.
by A verified traveler
Posted 11 Dec 2024
Staff was very accommodating and helpful
Comment from Hotel Management
18 Dec 2024 by Hilton Garden Inn, Hotel Management
Thank you so much for your wonderful review! We're so happy to hear that you had an enjoyable stay with us. It means a lot to us that you took the time to share your feedback.We can’t wait to welcome you back in the future! Should you need anything to make your next stay even more comfortable, just let us know.
by A verified traveler
Posted 1 Dec 2024
The hot tub was colder than the pool. Really small towels at the pool. Pillows smelled like oil. Casino and bar not open. Employee who checked us in was not very friendly.
Comment from Hotel Management
3 Dec 2024 by Mitchell Bump General Manager, Hotel Management
Thank you so much for taking the time to share your feedback. We’re really sorry to hear that your stay didn’t meet your expectations in a few areas. We’ll definitely look into the hot tub temperature to make sure it’s more comfortable and review the towel sizes by the pool. We also appreciate you mentioning the pillows, and we’ll check on that to ensure a more pleasant experience. We’re sorry the casino and bar weren’t open during your visit, and we’ll work on keeping guests better informed about hours. Lastly, we apologize if your check-in experience wasn’t as warm as it should have been—we’ll be sure to address this with our team. We truly value your comments and hope you’ll give us another chance to provide a better experience next time
by A verified traveler
Posted 15 Nov 2024
We liked the pool and the hot tub was big. Enjoyed the casino that is connected to the hotel. Staff is always super friendly and helpful. Five star hotel!
Comment from Hotel Management
15 Nov 2024 by Hilton Garden Inn, Hotel Management
Hello Sasheen, Thank you so much for your kind words! We're thrilled to hear you enjoyed the pool, hot tub, and the casino, as well as the service from our friendly team. It's wonderful to know that you had a great experience, and we truly appreciate your 5-star review. We look forward to welcoming you back for another amazing stay!
by A verified traveler
Posted 15 Nov 2024
Clean
Comment from Hotel Management
15 Nov 2024 by Hilton Garden Inn, Hotel Management
Thank you for taking the time to share your wonderful feedback! We're so glad to hear that you had a great experience during your stay. Your kind words mean a lot to our team, and we're thrilled that we could meet your expectations. We look forward to welcoming you back on your next visit! Safe travels!
by A verified traveler
Posted 15 Nov 2024
Clean
Comment from Hotel Management
15 Nov 2024 by Hilton Garden Inn, Hotel Management
Thank you for taking the time to share your wonderful feedback! We're so glad to hear that you had a great experience during your stay. Your kind words mean a lot to our team, and we're thrilled that we could meet your expectations. We look forward to welcoming you back on your next visit! Safe travels!
by A verified traveler
Posted 12 Nov 2024
very clean, friendly hosts
Comment from Hotel Management
13 Nov 2024 by Hilton Garden Inn, Hotel Management
Dear Maria,Thank you so much for taking the time to share your feedback and for choosing to stay with us. We are thrilled to hear that you had an enjoyable experience overall, and we greatly appreciate your positive comments. Your kind words mean a lot to our team.While we are pleased that you rated us highly, we understand that there’s always room for improvement. We value your constructive feedback and will work diligently to address the areas where we can enhance the guest experience further. Our goal is always to provide a flawless stay, and we look forward to the opportunity to earn that fifth star from you on your next visit.We truly hope to welcome you back to [Hotel Name] soon and provide an even better experience next time!
by A verified traveler
Posted 10 Nov 2024
Clean, good breakfast
Comment from Hotel Management
11 Nov 2024 by Hilton Garden Inn, Hotel Management
Hello, Thank you so much for your positive review! We are excited that you enjoyed your stay, and we look forward to having you back again!Hilton Garden Inn
by A verified traveler
Posted 5 Nov 2024
Front desk attendants were great, breakfast food was great. Hours of operation for the bar and restaurant were not so good.
Comment from Hotel Management
11 Nov 2024 by Hilton Garden Inn, Hotel Management
Hello, Thank you so much for leaving us a review. We are elated that you enjoyed your stay with us! Please come and see us again!
