Ratings based on 980 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Everyone was really awesome and friendly! The rooms are comfortable and roomy. It was a great place to stay
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Leah,Thank you for your fantastic feedback! We're so happy to hear that you had a great stay with us. It's wonderful to know that you found the rooms comfortable and spacious, and that our team made a positive impression with their friendliness. We truly appreciate your kind words and hope to welcome you back for another awesome stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
Great value, centrally located
Comment from Hotel Management
3 Nov 2024 by Hotel Management, Hotel Management
Dear Guest Thank you for your positive feedback! We're glad you found our hotel to be a great value and appreciated our central location. We hope to welcome you back soon! Best Regards, The Hotel Management
by A verified traveler
Posted 31 Oct 2024
Rooms were clean. Bed was comfortable. Staff was okay but could of been more friendly.
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Teresa,Thank you for your review! We’re pleased to hear that you found the rooms clean and the bed comfortable. Your feedback about our staff is valuable, and we’ll work on enhancing the friendliness of our service. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Was great to have a ground level room, however, you could see through the curtains facing the road, no shade to pull down. Felt like limited privacy when it was dark outside.
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Cheryl,Thank you for sharing your experience. We're glad you appreciated the convenience of a ground-level room, but we apologize for the privacy concerns you encountered with the curtains. Your comfort and privacy are very important to us, and we will look into adding shades or more secure curtain options to improve this issue. Thank you for bringing this to our attention, and we hope to provide a more comfortable stay on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Carla,Thank you for your rating. We appreciate your feedback and would love to hear more about your experience. If there are specific areas where you think we can improve, please share them with us. Your insights are valuable, and we hope to provide you with a better experience on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Hotel Manager, Hotel Management
Dear TARUN NAGA VENKATA SAI VINAY,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Oct 2024
We got the room right next to the stairs on second floor. You could tell that the room wasn’t used in a long time, the dust was everywhere. We could hear everything from the front desk. They were so loud in the middle of the night, laughing, talking.. they kept waking us up. Needed just to sleep over
Comment from Hotel Management
17 Oct 2024 by Hotel Manager, Hotel Management
Dear Nevena,Thank you for sharing your experience. We sincerely apologize for the issues you encountered, particularly with the noise and the cleanliness of the room. This is not the level of service we strive to provide, and we will address both the dust and the disturbance with our team to prevent this from happening again. We understand how important a good night's rest is, and we hope to have the opportunity to offer you a much more comfortable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for your feedback and for rating us 3/5. We appreciate your insights and are glad to hear that you found some aspects of your stay satisfactory. However, we strive for a higher standard of service and comfort. If there are specific areas where you feel we could improve, please let us know. Your input is invaluable as we work to enhance our guests' experiences. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
Very convenient location.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for your feedback! We’re glad to hear that you found our location convenient. We hope this added to the overall comfort of your stay, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Price per night completely inadequate to the low standard of the hotel. The condition of the hotel is very poor. Location between two very busy streets. The only plus is the very nice lady at the reception.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for sharing your experience with us. We are truly sorry to hear that you found the value of your stay unsatisfactory and that the hotel did not meet your expectations. Your comments regarding the condition of the hotel and its location are essential for us to address. We’re glad to hear you appreciated our reception staff, and we will strive to improve the overall quality and value of our accommodations. Your feedback is invaluable.Sincerely, Hotel Manager
