Ratings based on 11 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Mar 2024
The hospitality is excellent. The staff are polite and cooperative and make you feel at home. The food was delicious. Infact every item we ordered was very tasty. Hats off to the chef. Well managed and clean property. The GM of the resort has a wonderful personality as well as kind helpful too. Will definitely visit again and recommend this place to others. We actually came here because some of our friends suggested this hotel.
5 out of 5
by A verified traveler

Peaceful Stay

Posted 1 Apr 2023 on Hotels
Stay was awesome, beautiful and comfortable property. Situated within mystic nature. Moreover people are more warm. We received great treatment from all. Specially to mention- Mr Goutam, Mr Somnath, Mr Sandeep, Mr Subroto and Ms Sony. We felt being at home with their lovely attitude.
4 out of 5
by A verified traveler

Nice & quiet place

Posted 27 Jan 2021 on Hotels
Peaceful and tranquil resort. Great views of hills all around. Nice place to spend a couple of days.
Comment from Hotel Management
28 Jan 2021 by Sincliars, Hotel Management
Thank you for your great comments. We are delighted that you enjoyed your stay with us and loved the property and the serene surroundings. The retreat has been planned so that families can come and stay with us for an enjoyable break. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our seven other properties at Siliguri, Gangtok, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
4 out of 5
by A verified traveler from Kolkata

Posted 2 Jun 2019
Overall a nice experience. The property is excellent, large and spacious. Loved the large attic room we were given although it was the corner most room (at the farthest corner of the property) and the view was not that great from the room. In spite of asking a few times, the front office refused to change even though I was sure all the rooms were not booked. They could have done in the 2nd day also. But nobody cared. This is not expected out of a good resort/hotel of this category. The most critical aspect to improve for the management is the a-la-carte food options. Although breakfast was awesome, for lunch and dinner, they had a rather thin menu. Not many options and so for foodies like me and my wife, it was disappointing. They had local food in the menu but for those, they needed 24 hours prior intimation! And clearly, the food items were mostly vegetarian. Very few options for non-veg items. Non-vegetarians may stay away from this resort, I felt. Secondly, their concierge service is at the best average. You only get cars for half-day or full day sightseeing only, preferably full day. The drivers take you to 'spots' and are rather reluctant if you want to venture anywhere outside these pre-defined 'spots'. So ridiculous. Suppose if you want a cab to drop you at the market and pick you up while returning, then you will get a clear-cut negative response. Extremely silly in fact. But anyways, overall, the experience was nice because of the room and the property.
Comment from Hotel Management
11 Jul 2019 by Team Sinclairs, Hotel Management
Thank you for your review. The USP of our property is the green and serene surroundings that create a haven for guests seeking a break from the hustle and bustle of city life. We have all the rooms facing hills and moreover all the premier Attic rooms aresituated on the top floor of each wing and offers the best view. Please do inform us about your next visit, so that we can allot the best view room. We will definitely work on widening the choice of dishes in the restaurant menu. The travel desk is outsourced and we have briefed them of your feedback. We do hope you will give us a chance to be of service to you again and promise you a great experience in your next stay.
4 out of 5
by A verified traveler from UK

Posted 28 Feb 2019
Well presented property with large rooms. Could be a bit cleaner but this seems to be the case with most india properties where fine points are missed. Like most corners are never cleaned. There is alwas black mould at the grout
Comment from Hotel Management
9 Mar 2019 by Raju Biswas, Hotel Management
Thank you for your review. We are known for high quality of maintenance and cleanliness. In an expansive resort like ours, maintenance sometimes is a challenge but our endeavour is to continually spruce the property so that it remains in good condition. We invite you to visit any of our seven locations in India and will be delighted to serve you.
4 out of 5
by A verified traveler

Good and comfortable hotel.

Posted 7 Dec 2018 on Hotels
The hotel rooms are comfortable, staff is friendly, overall quality is nice. It's a bit away from the main town. Food is average.
Comment from Hotel Management
21 Dec 2018 by Team Sinclairs, Hotel Management
Yes we are slightly away from the town, which is an advantage because we offer a large green expanse and wonderful views. We are thankful to you for your appreciation of our team members. We have apprised the Chef of your feedback and assure you that the concerns will be taken care of. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our six other properties at Siliguri, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hyderabad

Amidst nature

Posted 6 May 2018
Hotel is located about 12-13 kms from Kalimpong market. The landscape and view from the hotel is breathtaking. Beautiful places nearby are Deolo and Darjeeling. Activities like river rafting and paragliding are something you may like to do while you are staying at Sinclairs. Gangtok is however very far from the hotel. It took us almost 4 hours one way. If your plan is to cover Nathula and Tsogmo lake, then you have to stay somewhere nearby Gantok. Can’t do a day trip from Sinclairs Kalimpong.
Comment from Hotel Management
13 May 2018 by Team Sinclairs, Hotel Management
Dear Mr Krishna Thank you so much for your review. Our property, located in 6th mile Kalimpong is away from the hustle and bustle of the town. Guests who stay with us enjoy the peace and solitude at the resort. Our resort also offers excellent views of the Kanchenjunga mountains. The team is overall delighted with your kind comments. We are happy that you enjoyed the nearby towns like Deolo, Darjeeling and Gangtok. We look forward to welcoming you again at Sinclairs Retreat Kalimpong and the region again. We invite you to visit any of our six other hotels/resorts in India at Siliguri, Dooars, Darjeeling, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will render impeccable services to you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 23 Dec 2017
Great location and facility, felt the maintenance is not done regularly. Staff was very good.
Comment from Hotel Management
18 Jan 2018 by Raju Biswas, Hotel Management
Dear Sir, Thank you for your review. We are happy that you liked the location of our property and the facilities. Also we truly appreciate your kind words about our staff. Our properties are known for their cleanliness and high quality of maintenance. However we value your feedback and hope to deliver a better experience on your next visit. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our six other properties at Siliguri, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience. Regards, Raju Biswas
5 out of 5
by Gaurav

Romance and Personal Time

Posted 14 Jan 2017 on Hotels
It was excellent and comfortable.
5 out of 5
by A verified traveler

Posted 29 Dec 2016 on Hotels
Had a lovely experience
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