Ratings based on 499 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
close to the event we went to. had to ask a couple of times to fix the tv and to receive clean towels.
by A verified traveler
Posted 22 Sep 2024
Needs to be updated
by A verified traveler from Okemos
Posted 18 Sep 2024
by A verified traveler
Posted 10 Sep 2024
The staff was friendly and helpful.The room was clean. But the TV did not work, and was stuck on video. The remote did not work to do anything. The air conditioning unit did not work at all. It was very loud and just rattled. We could not change the temperature, heat or cooling, nothing. So the room was extremely stuffy. Kids stomping on the ceiling all night. The room next to us continually knocked on our wall for most of the night.
by A verified traveler
Posted 28 Aug 2024
by A verified traveler
Posted 19 Aug 2024
I like to stay here. Nice staff.
by A verified traveler
Posted 17 Aug 2024
Industrial area, looks rough. Grounds are unkemp. Pool was shut down. Did not feel safe there.
by A verified traveler
Posted 11 Aug 2024
Overpriced Dirty Don't stay here !!!!!
by A verified traveler
Posted 30 Jul 2024
The room was very dry and noisy. That made it hard to sleep. In terms of filth, it was mostly fine until I realized there were multiple hairs in the shower in all sorts of weird places. I toughed it out and took a shower. In the fog, the mirrors illuminated the message “I ❤️ Jen”. Who wrote it and when? I’ll never know but definitely the bathroom could be cleaned better
by A verified traveler
Posted 28 Jul 2024
pleasant staff, however ice machines were all out of service and breakfast options fewer than other Holiday Inn Express facilities visited on this trip. still provided a simple convinent stay.
