Ratings based on 373 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Room and hotel were top quality - clean, staff very friendly. Price was very reasonable.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
I truly enjoyed my stay here. Staff was very kind and professional. My room was very clean and quiet! The restaurant and bar was very nice! We had the pleasure of having Lola take care of us and she went above and beyond to tell us about Western Michigan University. I would highly recommend this hotel and I will be back!!
2 out of 5
by A verified traveler

Posted 19 Nov 2024
The pool was closed, the ice machine did not work, hair in the bath tub.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
I'll always stay here
3 out of 5
by A verified traveler

Posted 17 Nov 2024
They changed for everything. There were two small bottles of water in the room and the charge was $2.50 per water. Breakfast was $12.50. Parking was $20. You would think that after paying $160 for a standard room you would get a few things free.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Everything was lovely.
4 out of 5
by A verified traveler

Posted 10 Nov 2024
Comfortable room
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Very nice hotel. Great location and easy parking. Staff was very helpful. Would stay again.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Hotel was very, very clean and our room was one of the nicest I have been in. The area surrounding was very run down with a lot of homeless to the point that it made you feel unsafe.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024