Ratings based on 974 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kimball
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Rebecca, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Michael,We are delighted to hear that you had a fantastic stay with us! Our team looks forward to welcoming you back soon for another wonderful experience.
by A verified traveler
Posted 17 Nov 2024
Extremely noisy neighbors that the hotel want me to address on my own. Actual asked my to go talk to them.
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Kristy, We apologize for any inconvenience caused by noisy neighbors during your stay. We encourage guests to contact the front desk to assist with any disturbances. Our team is always ready to help ensure a comfortable stay for all guests. Please reach out to the hotel management for further assistance with this matter.
by A verified traveler
Posted 10 Nov 2024
The hotel was amazing in many ways...the room was clean and spacious, the staff was friendly and helpful and the parking lot was well lit. I would definitely come back.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Julianne,We are thrilled to hear that you enjoyed your stay with us! Our team works hard to provide a clean and welcoming environment for all our guests. We are glad you found our staff accommodating and the parking lot convenient. We look forward to welcoming you back in the future.
by A verified traveler
Posted 8 Nov 2024
Our room was not very clean..dead flies,bottle cap,dirty kleenex dispenser etc.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Jojean,We regret to hear about the cleanliness issues you experienced during your stay. We take guest feedback seriously and have addressed this with our housekeeping team to ensure a higher standard moving forward. Your insights are valuable in helping us improve our services for all guests.
by A verified traveler
Posted 31 Oct 2024
The bed was swayed and the chair was frayed and stained. Someone tried to open my door three times during the night.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Debra,We are sorry to hear about your experience and assure you that we take the safety and comfort of our guests very seriously. Please feel free to reach out to our management team to further discuss this matter and address any concerns you may have.
by A verified traveler
Posted 27 Oct 2024
NA
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Antonio, We apologize for any inconvenience you experienced during your stay. Your feedback is valued, and we will address the concerns you raised with our team for improvement. Thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 21 Oct 2024
There was no maid service between the 2 days I stayed here. They just replaced the used towels.
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Eric, We regret to hear about the lapse in maid service during your stay. Your feedback is valuable in helping us improve our guest experience. Please contact our management team directly to address any concerns from your stay.
by A verified traveler
Posted 17 Oct 2024
Nice place
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Jeremiah,We are pleased to hear that you found our hotel to be a nice place. We appreciate your positive feedback and hope to welcome you back again in the future.
by A verified traveler
Posted 15 Oct 2024
Rooms are dated. Bathrooms could use an update. Front desk staff is nice
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Becky,We appreciate your feedback on our rooms and bathrooms. Your kind words about our front desk staff are noted, and we'll share this with our team for their encouragement. If there's anything else you'd like to share, please feel free to reach out to our management team.
