Ratings based on 21 Verified Reviews

3.8 out of 5
33% of guests recommend
3.5 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Old but still ok

Posted 10 Jul 2024 on Hotels
This hotel was old. The bathrooms are not that clean and the floors smell of cigarette.it is also a self check in accommodation so it wa a challenge. Good thing though it’s near the fruit market, which we loved and several choices of food around the property.
2 out of 5
by A verified traveler

Old hotel

Posted 6 Jul 2024 on Hotels
It was an old hotel. It was not very clean especially the bathroom. Also, the hallway smelled smoke always.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2024
3 out of 5
by A verified traveler

Posted 17 Sep 2022
Towels did not change daily
5 out of 5
by A verified traveler

Posted 13 Jul 2020 on Ebookers
All okey
3 out of 5
by A verified traveler

Posted 8 Mar 2020 on Hotels
wifi very weak, self line also weak too... tv very terrible.. but room are clean, and service is good👍👍
5 out of 5
by A verified traveler

Posted 13 Feb 2020
Oky for last minit plan
Comment from Hotel Management
13 Feb 2020 by SELVI, Hotel Management
DEAR VALUED GUEST GOOD MORNING, THANK YOU FOR YOUR REVIEW ON YOUR STAY AT OUR HOTEL. HOPE TO SEE YOU AGAIN AND SERVE YOU BETTER IN THE FUTURE. THANK YOU AGAIN FOR CHOOSING YOUR STAY WITH US. BEST REGARDS SELVI
4 out of 5
by A verified traveler

Good location

Posted 18 Dec 2019 on Hotels
Worth for the money pay, within walking distance to shopping areas,but still can smell the cigarette eventhough non smoking room.
Comment from Hotel Management
23 Jan 2020 by SELVI, Hotel Management
DEAR GUEST, BEG YOUR PARDON FOR YOUR LATE REPLY. WE APPRECIATE THE REVIEW AND WILL DO THE NECESSARY FOR IMPROVEMENT IN THE FUTURE. BEST REGARDS
1 out of 5
by A verified traveler

Posted 1 Aug 2019
Apologised to Ms.Selyi ( the New City hotel young lady boss) for my being honest comment for the well being of other tourist guests. I booked for 6 nights and had to move out the very next morning, wouldn't mind being confiscated for the other 4 nights as this wasn' t the hotel's fault. I recommended that this hotel did really needed an immediate renovation. No comment on the bed+toilet(see with your own eyes). On the good side, the hotel has an excellence and kind front desk staffs named Mdm.Karen and Mr.Keshava. Warning.. to all tourists visiting Malaysia. I was scammed by an Indian Airport taxi meter driver at the KLIA terminal 1 on the lower ground floor charging a double rate RM$175 on the meter after midnight (multiplied by 2 from the meter displayed rates claiming that it was a regular practice rate after midnight (the time I took this taxi from the KLIA terminal 1 was at 11.40 PM.) to all passengers aside from having to pay the Malaysian government tourists taxes at RM$10/night(5 nights=RM$50). You may decide yourself whether to pay to the scammed Airport taxi driver at any prices he requested or being dropped out in the middle of no where on the Malaysia highway at midnight. Good luck to all fellow tourists visiting Malaysia.
4 out of 5
by A verified traveler from Sungai Petani

Posted 30 Jun 2019
The room wash comfortable and clean. This hotel is close to the food outlets.
Comment from Hotel Management
11 Jul 2019 by The Hotel , Hotel Management
Thank you for choosing our hotel for your stay. Great that you are happy and satisfied your stay with us. Thank you.
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