Ratings based on 211 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Port Moody

This traveler left a rating score only Posted 30 Oct 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2019 on Hotels
5 out of 5
by A verified traveler from Sausalito, CA

Posted 22 Sep 2019
Loved my room and especially the extra large bathroom. Best room I’ve had in Japan this year.
4 out of 5
by A verified traveler

Good Motorcycle parking

Posted 3 Jun 2019 on Hotels
Awesome parking attendants. They offered to allow us to park 3 bikes under a cover for free. It was raining all night so our bikes stayed dry. Cool area, not good for families though.
4 out of 5
by A verified traveler

Great service. A bargain.

Posted 2 Dec 2018 on Hotels
The hotel offers great service. I left my luggages with the front desk early in the morning. When I checked in in the afternoon, they have already placed them inside my room. The room is quite spacious by Japanese hotels standard. The room has a nice view looking at Sakurajima. It is nicely located in an area with lots of dinning options. Will recommend.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2018 on Hotels
5 out of 5
by A verified traveler from Bellevue WA

Posted 14 Oct 2018
We used the hotel as a base for vacation day trips into the countryside. The hotel is moderately priced, comfortable and is located downtown in an interesting neighborhood with lots of restaurants. Parking was not expensive. The staff were helpful.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2018
4 out of 5
by A verified traveler

Good value in Kagoshima

Posted 3 Aug 2018 on Hotels
Business style hotel ideal for a good value stay in Kagoshima. Small but comfy room, slightly tired bathroom with powerful shower, strong and fast wifi. Perfect location for restaurants and bars in Tenmonkan. 30 item plus breakfast buffet.
5 out of 5
by A verified traveler

Lovely hotel, lovely staff

Posted 25 Apr 2018 on Hotels
Lovely hotel, super friendly staff. Had a room on 13th floor with a view. Breakfast good with plenty of choice and good value. Hotel well located for trams, eating out, shopping and sightseeing. Would recommend.