Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Friendly & polite staff!
Comment from Hotel Management
27 Oct 2024 by Solaria Nishitetsu Hotel Kagoshima Front desk Uto, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We would also like to thank you for sharing your feedback.We apologize for the inconvenience, but we will continue to work hard to provide an even more enjoyable experience for our guests.All of our hotel staff look forward to seeing you.
by A verified traveler
Posted 7 Oct 2024
Excellent!
Comment from Hotel Management
7 Oct 2024 by Solaria Nishitetsu Hotel Kagoshima Takagi, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.Thank you for taking the time out of your busy schedule to post a review. When you come to Kagoshima again, we look forward to your stay at Solaria Nishitetsu Hotel Kagoshima.
by A verified traveler
Posted 10 Sep 2024
Room was a bit small, if your use to hotels in America. Other than that everyone and everything was excellent.
Comment from Hotel Management
11 Sep 2024 by Solaria Nishitetsu Hotel Kagoshima Front desk Uto, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We would also like to thank you for sharing your feedback.We apologize for the inconvenience caused by the small size of the room.Due to the structure of the building, it is inevitable that the toilet and bathroom will be separated, which makes the room feel small.We apologize for any inconvenience this may cause, but we will continue to work hard to provide an even more enjoyable experience for our customers.All our staff look forward to seeing you.
by A verified traveler
Posted 3 Aug 2024
Great view, clean room and the bed was surprisingly comfortable.
Comment from Hotel Management
4 Aug 2024 by ソラリア西鉄ホテル鹿児島, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We are very happy to receive your kind words about our guest rooms.We will continue to strive to provide the best possible service and facilities to make our guests feel at home.Thank you for taking the time to post your review.We hope you will stay with us again in the future.Solaria Nishitetsu Hotel KagoshimaFront Desk Takahama
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
27 Jul 2024 by ソラリア西鉄ホテル鹿児島 フロント 宇都, Hotel Management
この度はソラリア西鉄ホテル鹿児島にご宿泊いただきまして、誠にありがとうございます。また、高い評価をいただき重ねてお礼申し上げます。これからも多くのお客様にご満足いただけるホテル作りに取り組んで参りますので、是非鹿児島にお越しの際は当ホテルをご利用下さいませ。
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
3 Jul 2024 by ソラリア西鉄ホテル鹿児島, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We would like to thank you again for your positive review.We will continue to strive to provide services that are tailored to our customers and facilities that will make their stay comfortable.Thank you for taking the time to post a review despite your busy schedule.We hope you will stay with us again if you have the opportunity.Solaria Nishitetsu Hotel Kagoshima
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
2 Jul 2024 by Solaria Nishitetsu Hotel Kagoshima Front Desk Uto, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We will continue to strive to improve our service so that we can continue to receive praise from many guests.Please be sure to use our hotel when you visit Kagoshima.
by A verified traveler
Posted 18 Jun 2024
Great hotel, excellent location about 2-3 min walk from the main train station, downstairs you can catch the bus to the airport and lots of options to get something to eat.
Comment from Hotel Management
19 Jun 2024 by Front Nakayama, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We are also very happy to receive your many compliments.We will continue to strive to improve our services every day so that you can have a more comfortable stay, and we will continue to work hard to become a hotel that is loved even more. Thank you for your continued support.Thank you very much for taking the time out of your busy schedule to post.All of our staff are looking forward to your next visit.Solaria Nishitetsu Hotel Kagoshima
by A verified traveler
Posted 13 Jun 2024
Breakfast (included) was excellent. Wide variety of food choices in a dining room with a great windowed view of the city.
Comment from Hotel Management
14 Jun 2024 by Yumi Nakamura, Hotel Management
Thank you very much for staying with us!We are glad that you were satisfied with our brekfast.We offer variety of Japanese and Western meal and it includes some Kagoshima's traditional meal.We hope you enjoyed some of them.Our restaurant is facing to Kagoshima Chuo Station so you may enjoy the view of ferriswheel on the top of building.If you have another opportunities to visit Kagoshima, please stay in our hotel again and enjoy our breakfast!Thank you very much for your review.We are looking forward to seeing you again soon!Solaria Nihistetsu Hotel KagoshimaYumi Nakamura
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
3 Jun 2024 by ソラリア西鉄ホテル鹿児島, Hotel Management
Thank you for staying at Solaria Nishitetsu Hotel Kagoshima.Thank you for taking the time to post a review.Please use our hotel again if you have the opportunity.Solaria Nishitetsu Hotel Kagoshima
