Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Great location, right outside JR train station with walking distance to hotel without going outside. Staff are helpful and courteous. Our room able to see Sakurajima volcanoe.
Comment from Hotel Management
20 Nov 2024 by Solaria Nishitetsu Hotel Kagoshima Takako Uto, Hotel Management
The bus stop for the airport is located on the first floor of the building where our hotel is located, and the food stall village on the first basement floor is connected to Kagoshima Chuo Station and AMU Plaza Kagoshima via an underground passage, so the hotel is well-connected and conveniently located for shopping on foot.Sakurajima can be seen in various forms throughout the year, and we recommend visiting it in the early morning on a clear day, as it is particularly mystical.We will continue to strive to improve our service and aim to be a hotel that can be used comfortably and safely by many customers.We look forward to seeing you again when you visit Kagoshima.Thank you for taking the time to post your review despite your busy schedule.
by A verified traveler
Posted 14 Nov 2024
The hotel is located next to the central train station; which is easier for travelers; but the furnitures in the room is very old & outdated; old mattress are very SOFT and we have backache next morning.
Comment from Hotel Management
14 Nov 2024 by 松下, Hotel Management
Thank you very much for your stay at our hotel.We are very pleased to receive your compliments on our location.We will continue to strive to provide you with kind and courteous service.This hotel is now in its 12th year. We would like to take this opportunity to thank you for your comments, which we will use to improve our facilities in the future.We will make the best use of your comments to improve our facilities in the future.Thank you very much for your valuable feedback.We hope you will have another opportunity to stay with us again.Solaria Nishitetsu Hotel KagoshimaFront desk staff Matsushita
by A verified traveler
Posted 13 Nov 2024
Very convenient to trains, streetcar and restaurants
Comment from Hotel Management
13 Nov 2024 by Solaria Nishitetsu Hotel Kagoshima Takagi, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.There is a bus stop for the airport on the first floor of the building where the hotel is located, and an underground passage from the food stall village on the first basement floor is connected to Kagoshima Chuo Station and Amu Plaza Kagoshima, so it is convenient for transportation and convenient for shopping on foot.Thank you for taking the time out of your busy schedule to post positive reviews. When you come to Kagoshima again, we look forward to your stay at Solaria Nishitetsu Hotel Kagoshima.
by A verified traveler from Riverwoods
Posted 8 Nov 2024
Great location, walkable to train station. Such a great view of the volcano mountain. Only downside is this is the smallest hotel room I have ever stayed at. Kept bumping and hitting my significant other all the time.
Comment from Hotel Management
9 Nov 2024 by ソラリア西鉄ホテル鹿児島, Hotel Management
Thank you for staying at Solaria Nishitetsu Hotel Kagoshima.We would like to thank you for your kind words about the location and the view.We apologize for any inconvenience caused by the size of the room.At our hotel, the bathroom and toilet are separate, so the room may have felt small.If you have the opportunity, we also have other room types, such as twin rooms, so please feel free to use them.Thank you for taking the time to post a review despite your busy schedule.Solaria Nishitetsu Hotel KagoshimaFront Desk: Takahama
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by ソラリア西鉄ホテル鹿児島, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.Thank you for your kind words. All of our staff will continue to strive to improve our service.Please come to our hotel again when you visit Kagoshima.We look forward to seeing you again.Solaria Nishitetsu Hotel Kagoshima Front Desk Takahama
by A verified traveler
Posted 5 Nov 2024
Across from station and large mall adjoining lots of shopping and dining options.
Comment from Hotel Management
6 Nov 2024 by matsushita, Hotel Management
Thank you for staying with us.We are so glad to seeing your review.Solaria nishitetsu hotel KagoshimaFrontdesk Matsushita
by A verified traveler
Posted 25 Oct 2024
Friendly & polite staff!
Comment from Hotel Management
27 Oct 2024 by Solaria Nishitetsu Hotel Kagoshima Front desk Uto, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We would also like to thank you for sharing your feedback.We apologize for the inconvenience, but we will continue to work hard to provide an even more enjoyable experience for our guests.All of our hotel staff look forward to seeing you.
by A verified traveler
Posted 7 Oct 2024
Excellent!
Comment from Hotel Management
7 Oct 2024 by Solaria Nishitetsu Hotel Kagoshima Takagi, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.Thank you for taking the time out of your busy schedule to post a review. When you come to Kagoshima again, we look forward to your stay at Solaria Nishitetsu Hotel Kagoshima.
by A verified traveler
Posted 10 Sep 2024
Room was a bit small, if your use to hotels in America. Other than that everyone and everything was excellent.
Comment from Hotel Management
11 Sep 2024 by Solaria Nishitetsu Hotel Kagoshima Front desk Uto, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We would also like to thank you for sharing your feedback.We apologize for the inconvenience caused by the small size of the room.Due to the structure of the building, it is inevitable that the toilet and bathroom will be separated, which makes the room feel small.We apologize for any inconvenience this may cause, but we will continue to work hard to provide an even more enjoyable experience for our customers.All our staff look forward to seeing you.
by A verified traveler
Posted 3 Aug 2024
Great view, clean room and the bed was surprisingly comfortable.
Comment from Hotel Management
4 Aug 2024 by ソラリア西鉄ホテル鹿児島, Hotel Management
Thank you very much for staying at Solaria Nishitetsu Hotel Kagoshima.We are very happy to receive your kind words about our guest rooms.We will continue to strive to provide the best possible service and facilities to make our guests feel at home.Thank you for taking the time to post your review.We hope you will stay with us again in the future.Solaria Nishitetsu Hotel KagoshimaFront Desk Takahama
