Ratings based on 490 Verified Reviews

4.4 out of 5
73% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Nice place and helpful staffs
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 22 May 2024
Good
4 out of 5
by A verified traveler

Rooms could be better designed.

Posted 21 May 2024 on Hotels
Rooms were small. We took a standard twin & it was tight opening 2 mid sized luggages (24”) at the same time. That, we kinda expected but having “cabinets” that do not open for use is a great loss of usable space for guests. Not giving full 5 stars because of this. Otherwise, room was clean & well maintained. Coffee is not provided in the rooms, only Japanese tea & bottled water. Free skincare for ladies at the lobby. Front desk staff are courteous & helpful. Hotspring was a plus. Breakfast was excellent & shouldn’t be missed.
4 out of 5
by A verified traveler

Excellent location

Posted 21 May 2024 on Hotels
We stayed for 5 nights. Location is excellent. City tram is right in front of hotel at ¥170/ride. A few stops from Kagoshima Chuo station. We drove. Parking is available at a charge. Parking attendants were friendly & helpful. Short walk to surrounding cafes & restaurants. Family mart next door. Very convenient.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2024 on Hotels