Ratings based on 181 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Good
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Exceptional hotel. Parking available in the building. Take advantage of the Japanese bath. They also have a gym for your workout.
3 out of 5
by A verified traveler

Budget hotel in good location

Posted 25 Mar 2024 on Hotels
On-site laundry inadequate for size of hotel: one washing machine and one dryer. Breakfast room also undersized: we had to wait 5-10 mins on 2 occasions to get a table. Onsen was adequate, but water too cold. Room was small, but bed was comfy. Good location within easy walking distance of many restaurants and main shopping district.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2023
4 out of 5
by A verified traveler

Modern Hotel

Posted 11 Apr 2021 on Hotels
This hotel was modern and a great place to stay. The location was close to shops and restaurants. The staff spoke English, were polite, and helpful. The bed was comfortable and the shower had both a rain shower and misting function. Parking was easy. A coupon for a complimentary cup of coffee was provided upon check in. Breakfast was good and the restaurant provided a pretty view of Sakura-jima. The only thing that was frustrating was the inability to change the temperature in the room. A slightly lower temperature would have improved the comfort of sleeping.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Mar 2021 on Orbitz
4 out of 5
by A verified traveler

ice experience but small bed

Posted 16 Aug 2020 on Hotels
We had a really good time, the bath is so nice!!! But our bed was really small (I guess 140 cm large), and the fact that it was against the wall made it even more small...
5 out of 5
by A verified traveler

Posted 17 Mar 2020
Everything is good enough for price. Clean, friendly and kind staff and convenience location. Most of customers seemed to be business men, so we enjoyed our morning bathtime alone.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2020
5 out of 5
by A verified traveler

Posted 16 Jan 2020
The location is good (within 5 mins walk from the tram stop) and close to Tenmonkan Welcome coffee and hot bath on the second floor Very reasonable price