Ratings based on 22 Verified Reviews

3.7 out of 5
70% of guests recommend
3.5 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2018 on Hotels
2 out of 5
by A verified traveler

Posted 4 Apr 2018 on Orbitz
The staff members are very nice. However, I am disappointed at the room cleanliness. When I checked in, I found there is hair in the bathroom. Obviously, the staff did not thoroughly clean the bathroom. When I came back on the second night, my room was cleaned but the warm table (kotatsu?) was not neatly placed. The tidiness of the room is very disappointing.
2 out of 5
by A verified traveler

Posted 6 Oct 2024
旅館をイメージして伺いましたが、サービスが旅館のレベルまで届いておらず、残念でした。金額とサービスが全く合っていません。
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2022 on Hotels
4 out of 5
by A verified traveler

ホテルの対応は素早く良かったです。

Posted 19 Sep 2021 on Hotels
宿泊料金のみで、一泊2食付なのか、朝食のみなのか、選ぶ所がなかった。夕食は、和食なのか、どんな感じか知りたかったし、いくらのものがあるのか、全く表示が無かった。 前日の午後にホテルからの連絡があり、夕食無いことが解り、慌てて夕食を頼んだ。夕食付で幾らなのか表示してほしい。
4 out of 5
by A verified traveler

Posted 11 Aug 2021
温泉がすごい気持ちよかったです。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Feb 2020