Ratings based on 222 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago
Posted 24 Aug 2024
Nice choice for a visit in Kaya Onsen
by A verified traveler
Incredible from beginning to end
Posted 11 Jul 2024 on Hotelsby A verified traveler
Posted 11 Jul 2024
Loved this place! Staff was very friendly and helpful. They had a drink and snack bar available when we got there. It was quiet and relaxing. The only thing that was confusing was that they told us we couldn’t eat at the restaurants at the hotel. We had to go outside of the hotel to eat, but was fine because we went to an AWESOME yakiniku place called Akichan.
by A verified traveler
Posted 5 Jul 2024
Classic East meets West Japanese hotel. Onsens are great, room onsens are also well designed and modern. Rooms are very large; ours was traditionally designed. Taiko drums at 9pm is a fun option. Don’t be afraid to walk the neighborhood and eat at a local place. The locals might be a bit surprised to see you but they will embrace your presence. Stayed in a very hot summer so be prepared if you are coming at that time. Even though Japanese use less AC than Westerners, Air conditioning struggled to keep up with the extreme heat indexes into the 100s.
by A verified traveler from Honolulu
Posted 27 Nov 2023
It's seen better days. Quality of the meals was disappointing. Room was spacious and clean but the property in general is tired and needs upgrading. It's a bit on the outskirts of the main part of Yamashiro Onsen but there's a bus stop across the street if you want to get into town. We took it to get to Yamanaka Onsen and to Kakusenkei Gorge.
by A verified traveler
Posted 1 Jun 2023 on Hotels
by A verified traveler
Posted 31 Jan 2020 on Hotels
Very nice hotel and provide the spa area to enjoy Japanese style bath.
And front desk employee introduced the detail of hotel.
The Hotel’s breakfast and dinner also tasty to enjoy the Japanese culture.
by A verified traveler
Posted 19 Apr 2019
by A verified traveler
Posted 4 Apr 2019
by A verified traveler
Nice room with private onsen
Posted 16 Mar 2019 on HotelsWe had a great staying in the executive room with private Onsen and could access to the executive lounge. The staff were friendly, the room was spacious, neat and comfortable. Dinner was delicious but breakfast buffet was just ok.
