Ratings based on 330 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by TUI Magic Life Belek Team , Hotel Management
Değerli Rukan, puanlarınız ve misafirimiz olduğunuz için teşekkür ederiz. Saygılarımızla
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
22 Oct 2024 by TUI Magic Life Belek Team , Hotel Management
Dear Rukan,thank you for voting us with 4 points. It was apleasure to have you as our Guest. Thank you
by A verified traveler
Posted 5 Sep 2024
Loved our stay here. Stand out points are -hospitality, very friendly staff, cleanliness, 24*7 awesome food plus the variety (no one day is the same) from starters to mains to desserts - there is something for everyone, the chefs keep monitoring the counter to see if anything needs a refill, the entertainment team were fantastic, their daily programmes which is listed on the app and the variety in it (the 9pm entertainment) and the kids club. My daughter thoroughly enjoyed the club and the activities (banana boat, disco, face painting etc) . Special call out to Alia, kristina and Julie leading the minis club - they did a fantastic job . Overall highly recommend this place.
Comment from Hotel Management
18 Sep 2024 by TUI Magic Life Belek Team , Hotel Management
It sounds like you had an amazing stay! Your highlights—hospitality, friendly staff, cleanliness, and the fantastic food variety—really capture the essence of a great vacation experience. It’s wonderful to hear that your daughter enjoyed the kids club and activities so much. I’ll make sure to pass on your special thanks to Alia, Kristina, and Julie for their fantastic work with the minis club. Thank you for the high recommendation, and we hope to welcome you back soon!
by A verified traveler
Beautiful hotel
Posted 11 Aug 2024 on HotelsGreat hotel for families. I loved the landscape of the hotel. The gardens are very well kept and beautifully designed.
Comment from Hotel Management
18 Sep 2024 by TUI Magic Life Belek Team , Hotel Management
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed the hotel’s landscape and found our gardens well-maintained and beautifully designed.It’s wonderful to know that our efforts to create a pleasant and attractive environment for our guests have been appreciated. We look forward to welcoming you back and providing you with another enjoyable stay.Best regards,
by A verified traveler
Drop in standards
Posted 4 Aug 2024 on HotelsThe hotel was overall average. I am disappointed that even though I have an early morning flight I was told that I must have left the hotel by 4pm. I have stayed in club magic hotels before and have to say the experience isn’t as good. Used to pride themselves on ultra ai
Comment from Hotel Management
18 Sep 2024 by TUI Magic Life Belek Team , Hotel Management
Dear David,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations and apologize for any inconvenience caused regarding the check-out time. We understand that early morning flights can be challenging, and we appreciate your feedback on this matter.It’s disappointing to hear that our service did not align with the high standards you have come to expect from Club Magic hotels. We strive to offer an exceptional experience and will review your comments to improve our services.We hope that despite these issues, you had some enjoyable moments during your stay. We would be grateful for the opportunity to provide you with a better experience in the future.Best regards,
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by TUI Magic Life Belek Team , Hotel Management
Thank you very much for your visit and your rating, which made us very happy. We hope to welcome and pamper you again and remain with kind regards.
by A verified traveler from highland park
Posted 16 Jun 2024
Great all-inclusive stay. Enough activities to fill a week. Very decent food.
Comment from Hotel Management
6 Jul 2024 by TUI Magic Life Belek Team , Hotel Management
Dear Yurithank you so much for your review. It was a pleasure for us to had you in our Resort, we will share your minds with our Team. Hope to see and meet you again in our Resort. Kindest regards
by A verified traveler
Posted 4 Jun 2024
Beautiful resort. Room was not as clean as it should have been.
Comment from Hotel Management
6 Jul 2024 by TUI Magic Life Belek Team , Hotel Management
Dear Saima,It's unfortunate to hear that the room's cleanliness didn't meet your expectations. Were you able to inform the hotel staff about this? Sometimes, providing direct feedback can lead to a quick resolution of such issues. Thank you for beeing with us and writing your opinion. Best regards from all of us.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
6 Jul 2024 by TUI Magic Life Belek Team , Hotel Management
Dear Khalil,Thank you very much for the points on Expedia. We hope to welcome you again.Kind regards
by A verified traveler
Posted 11 May 2024
Nice hotel with awesome beach. Can makes great coctails!
Comment from Hotel Management
6 Jul 2024 by TUI Magic Life Belek Team , Hotel Management
Dear Ozan,Thank you very much for the points and review on Expedia. We hope to welcome you again to serve you our cocktails as you like.Kind regards
