Ratings based on 7 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Harare
Posted 3 Jun 2024
This place has been run down terribly. Most amenities don't work. There was no hot water and when I reported, I was offered a bucket of hot water collected from somewhere. Bath towels are old and stained. The staff is insulting and tired. My stay was horrible. I had to get dinner elsewhere but when I returned my parking area was taken. Several cars blocked my bay. Owners were partying in the adjacent villa. I will not go there again
Comment from Hotel Management
4 Jun 2024 by Author, Hotel Management
Dear Mr Mudzonga
We acknowledge your feedback for corrective action. We would love to host you again in the near future.
by A verified traveler
Old, aging infrastructure, pleasant service
Posted 27 Sep 2022 on HotelsThe checkin process was good, though there was a misunderstanding on the room allocation versus the booking. We happily paid cash for the extra room. Our bathtub was old, noisy and the shower extension continuously leaked water. There was no facility for a standing shower..I was not happy about that at all!
Comment from Hotel Management
27 Sep 2022 by KHCC, Hotel Management
A refreshing day to you,Thank you for choosing Kadoma Hotel & Conference Centre as your hotel of choice. We value your feedback and we we would like to assure you that we are working on replacing bathtub with showers. We have shared the issue of the leaking shower with our maintenance manager and he is already working on it.Looking forward to hosting you again in the nearest future.Warm regardsKadoma Hotel & Conference team
by A verified traveler
Posted 5 Apr 2021
Recommended
for Everyoneby A verified traveler from Slovenia
Great hotel complex in small town
Posted 1 May 2018Room and surroundings was clean, wery comfortable, great breakfast, nice personel.
WiFi works at high speeds everywhere. Close to the center. Huge complex really suitable for conferences. Nice stop on the way to Bulawayo.
Recommended
for Personal Eventby A verified traveler
I had booked the room online they had no recogniti
Posted 27 Feb 2018 on HotelsI had booked the room online they had no recognition of that on there records,even if when I tried to get room service I had to persuade the restaurant head order something ,preference was the kitchen is closed,after gentle persuasion he managed, No room service was charged when I ordered room service for the morning they had no recognition that my deal included bed and breakfast then they charged me room service.
by Michael
Posted 17 Aug 2017 on Hotels
Very clean and comfortable room. Excellent value for money
Recommended
for Everyoneby A verified traveler
Well organised with pleasant grounds
Posted 27 Oct 2013
Pros: With temperatures reaching 36 Centigrade, the air conditioning had to be the best feature, with the breakfast a close second
Cons: More attention to the grounds, providing secluded areas, separated by bushes and flowering plants.
Location: Nothing inspiring about the location or nearby attractions.
This is one of Zimbabwe's smarter hotels where most things work! It was lovely to have air conditioning, and hot and cold water all the time, even if the bathroom door did stick a bit! The breakfast was impressive. However the price was obnoxious, and not justified. We will have to think twice before using the hotel again as it was far more expensive than the others we used.
The hotel lies between the main roads and railway line which means it can be noisy.
The staff, without exception, were most anxious to please.
