Ratings based on 9 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Very friendly and helpful staff. Good room and acceptable restaurant.
by A verified traveler
Posted 13 Jul 2024
by A verified traveler
Posted 21 Aug 2023
It is the second time I stayed at the hotel and the service is still great
by A verified traveler
Posted 10 Aug 2023
The staff at this property make it all worthwhile. Our daughter was sick while we stayed, and many of the staff would ask us how she was, ask her if she was feeling better, etc. throughout the stay. The food at the restaurant is also top notch. The included breakfast is a buffet with large variety, along with made-to-order eggs and meats delivered to your table by the server. Fantastic stay!
Comment from Hotel Management
11 Aug 2023 by Humphrey , Hotel Management
Hi Mr. Ryan, Thank you so much for staying with us and the positive review, we hope to host you again.
by A verified traveler
Misleading Sign Causes Confusion!
Posted 26 May 2023 on HotelsA lovely place - the only issue we had was a misleading sign somewhere gave an impression that alcohol was banned in the hotel. That led to all sorts of hassle which was not at all the fault of the hotel so I will not deduct points for it but they should sort the sign to be clearer since this is not the case at all... please reword that sign!
Comment from Hotel Management
31 May 2023 by Humphrey , Hotel Management
Thank you so much for the positive feedback. We will work to reword the said sign and hope the confusion will be sorted. Thank you for staying with us and we hope to see you soon.
by A verified traveler
Posted 14 May 2023
Currently its the best place you can stay in Kabwe. I occupied the presidential Suite. All was great, though I had hot water finish on a single day. Might have been a one off glitch as I had hot water on other days.
Property has no lifts though rooms are one floor above reception.
Workers are courteous though slow service in the restaurant. All in all, if you like quality, then this may be your only choice in Kabwe.
Comment from Hotel Management
16 May 2023 by Humphrey , Hotel Management
Hi there Mr. Paul, Thank you so much for that candid review. We appreciate you bringing that water problem to our attention. Be rest assured the next time you stay with us, our service will be top notch especially the restaurant service.
by A verified traveler
Posted 31 Mar 2023
Way too expensive for what it is. Maybe good for conferences, but the pool and common areas are too small, food and accommodation too expensive
Comment from Hotel Management
16 May 2023 by Humphrey , Hotel Management
Hi there Ms. Veronica, Thank you for your candid review, we appreciate your honesty. Our management team has seriously taken note of your review and will make sure to your stay is relaxing and comfortable.We hope your next stay will give you a value for your money.
by A verified traveler
Posted 27 Oct 2023
Für Sambia eine sehr gute Adresse. Der Wasserhahn in unserem Zimmer war lose, ansonsten alles gut und sauber. Personal sehr freundlich. Wenn man Essen bestellt, muss msn wie überall sich auf Wartezeiten einstellen.
by A verified traveler
Posted 1 Aug 2023 on Hotels
Comment from Hotel Management
1 Aug 2023 by Humphrey , Hotel Management
Dear Yasuharu, Thank you for your rating, we hope you found our services satisfactory and you got value for your money.
