Ratings based on 735 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Berlin
Posted 4 Sep 2024
Very good breakfeast. 15 mn walk from historical town center.
Comment from Hotel Management
9 Sep 2024 by Irina, La réception, Hotel Management
Dear Guest,Thank you very much for taking your time to evaluate the work of our team so highly !It was a pleasure to welcome you in our hotel. We hope you will chose us again if you ever return to Strasbourg.Until then we stay at your disposal and wish you a wonderful evening.Kind regards,
by A verified traveler
Posted 2 Sep 2024
Lovely hotel and the rooms were a good size. Appreciated the air conditioning. It was about a 20 minute walk to the Notre Dame Cathedral/central area so that was the one downfall after walking all day. Really no dining dinner options which is ok if you don't mind a push to get back into the old town. We didn't use the parking as we left our car in Kehl Germany.
Comment from Hotel Management
2 Sep 2024 by Irina, La réception, Hotel Management
Dear Guest,We thank you very much for taking your time to evaluate the work of our team !We would be glad to welcome you again if you are ever to return in Strasbourg.Until then we stay at your disposal and wish you a wonderfull day.
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Deckert Denis Chef de réception, Hotel Management
Monsieur,Merci beaucoup pour votre retour. Nous espérons vous revoir très bientôt et ferons toujours de notre mieux pour vous accueillir à nouveau.Cordialement
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by VLAPP, Hotel Management
Liebe Gäste,Im Namen des gesamten Teams des Best Western Plus Hôtel Villa d'Est möchte ich Ihnen herzlich für Ihre nette Bewertung bedanken.Es war uns eine große Freude, Sie zu unseren Gästen zählen zu dürfen, und wir hoffen, Sie wieder in der Zukunft begrüßen zu dürfen. Mit freundlichen GrüßenV. LAPP - Direktorin
by A verified traveler from Langdon
Posted 9 Jun 2024
Staff was very polite and helpful. Good breakfast, parking garage should have auto activated lights, very dark in there.
Comment from Hotel Management
10 Jun 2024 by VLAPP, Hotel Management
Dear Guest,I would like to thank you most sincerely for sharing your review about your stay and for rewarding us with your compliments. It was a pleasure for us to welcome you to our hotel and we are happy to know that you appreciated our services Hoping to welcome you again if you plan to come back to our beautiful city and staying at your disposal.Yours sincerely,V. LAPP - Manager
by A verified traveler
Great small boutique hotel
Posted 7 Jan 2024 on HotelsWe stay over during the Christmas market at the Villa D'est. The hotel had a great location close to town. The staff were welcoming. All was perfect, from the room size, bedding, breakfast etc. We will definitely stay there again if in Strasbourg.
Comment from Hotel Management
16 Jan 2024 by VLAPP, Hotel Management
Dear Madam,I would like to thank you most sincerely for choosing our hotel for your stay and for rewarding us with your compliments. It was a pleasure for us to welcome you to our hotel and we are happy to know that you appreciated our services.Hoping to have the pleasure of welcoming you again if you plan to come back to our beautiful city, we wish you a wonderful and a happy new year !Yours sincerelyValérie LAPP- Manager
by A verified traveler
Posted 24 Dec 2023
Everything and everyone was great.
Comment from Hotel Management
24 Dec 2023 by Irina, Hotel Management
Dear Mrs Whitehead,We thank you for your kind words and taking your time to evaluate our work. Do not hesitate to come visite us again.With our best regards,Villa D'Est team
by A verified traveler
Posted 22 Nov 2023
Super nice place , price , service & friendly staff .
Comment from Hotel Management
22 Nov 2023 by Irina, Hotel Management
Dear Madam Rostami,We are very glad that you liked your stay with us. It will be a pleasure to welcome you again in the future.With our best regards,La réception
by A verified traveler
Posted 14 Sep 2023
Comment from Hotel Management
9 Oct 2023 by Deckert Denis / Chef de réception, Hotel Management
Monsieur,Quel plaisir d'apprendre votre entière satisfaction suite à votre séjour à la Villa d’Est ! Nous espérons pouvoir vous accueillir à nouveau bientôt parmi nous.Cordialement
by A verified traveler
Great small hotel in a quiet neighborhood
Posted 10 Aug 2023 on HotelsWonderful small hotel, but parking was off-site, a challenge and a bit creapy. Not suitable for the average traveler
Comment from Hotel Management
12 Aug 2023 by VLAPP, Hotel Management
Dear Guests, Thank you very much for the time taken to write your experience.Wa are really happy that you enjoyed your stay in our hotel !Awaiting the pleasure to welcome you again .Best regards,V. LAPP - Manager
