Ratings based on 69 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
by A verified traveler
Posted 10 Apr 2024
very comfortable bed and excellent breakfast
by A verified traveler
Posted 2 Apr 2024
Room ok but no hot water in the morning. Also had a bad experience in the Rossini restaurant. Not a classy place and some of the female wait-staff looked miserable in the presence of the male staff. I had a run-in with the latter. I wouldn't stay here again.
by A verified traveler
Posted 13 Feb 2024
Not much to do there but people are amazing. Hotel staff were amazing Staff in restaurant were really hospitable. Pookey restaurant across the hotel. Small family business. So very accommodating. I recommend it. They will go out of their way to make you something that’s not in the menu.
by A verified traveler
Posted 26 Oct 2023
I mostly like this hotel. Cleanliness, Quiet, Fitness, Onsen are excellent. But no toothbrush and toothpaste make me be surprised. Because i didn’t prepare it for my family.
by A verified traveler
Posted 7 May 2023
by A verified traveler from Any city
Posted 28 Apr 2023
by A verified traveler
Posted 28 Feb 2023
Gym equipment is old and limited, in-room amenities very limited. No breakfast, or at least none that we were told about. Pool is nice and bed excellent.
Comment from Hotel Management
14 Jun 2023 by Olivier Daniel, Hotel Management
Dear Michael, Thank you for your review. I would like to clarify that we do have a Buffet Breakfast available everyday and your booking was room only. Best regards
by A verified traveler
Posted 22 Dec 2022
Beautiful place and a very friendly and helpful staff
by A verified traveler
Posted 8 Sep 2022 on Hotels
