Ratings based on 951 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Very nice staff & reasonable price for what they offer. The breakfast was good & complete.
Comment from Hotel Management
10 Nov 2024 by GreenStar Jyväskylän vastaanotto, Hotel Management
Hello Bianca and thank you for your lovely feedback. We are glad to hear you enjoyed your stay! Kind regards, Nea / GreenStar Crew
by A verified traveler
Posted 28 Sep 2024
Walkable for sightseeing, shopping and dining.
Comment from Hotel Management
2 Oct 2024 by GreenStar Jyväskylän vastaanotto, Hotel Management
Hello Mary, thank you for your feedback, we appreciate it. I'm glad to hear your visit went well!Kind regardsNea / GreenStar Crew
by A verified traveler
Excellent location and clean family friendly hotel
Posted 30 Jul 2024 on HotelsAlways friendly staff and clean rooms.
Comment from Hotel Management
6 Aug 2024 by Jenni / GreenStar Crew, Hotel Management
Hello Katri! Thank you so much for your amazing review, we really appreciate it. We are happy to hear you enjoyed your stay. You're welcome to visit GreenStar again!
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
6 Aug 2024 by Jenni / GreenStar Crew, Hotel Management
Hello Sven! Thank you for giving us feedback, it's important to us. You are welcome to stay with us again!
by A verified traveler
Posted 1 Oct 2023
Was easy access with the dogs , clean rooms , parking can be a bit a hassle, but overall a great hotel
Comment from Hotel Management
2 Oct 2023 by Jenni / GreenStar Crew, Hotel Management
Hello Jochen! Thank you for the amazing review, we really appreciate it. You are warmly welcome to stay with us again!
by A verified traveler
Accessibility
Posted 24 Jul 2023 on HotelsOnly one request would benefit visitors whom are restricted with mobility and require handicap accessibility. The bathroom was great but the hotel should invest into a proper shower chair for individuals with mobility issues chair that has handles as they do advertise rooms suitable for handicap. Also 2nd handicap parking spot would be preferable for the hotel.
Comment from Hotel Management
27 Jul 2023 by Jenni / GreenStar Crew, Hotel Management
Hello Katri! Thank you for your feedback, it is important to us. You are welcome to stay with us again in the future!
by A verified traveler
Posted 17 Jun 2023 on Hotels
Comment from Hotel Management
24 Jun 2023 by Silja / GreenStar Crew, Hotel Management
Moikka Christopher! Kiitos loistavasta palautteesta, arvostamme sitä paljon. Lämpimästi tervetuloa majoittumaan uudestaankin!
by A verified traveler
Posted 28 Oct 2022
Great place to stay and easy on your wallet. Highly recommended!
Comment from Hotel Management
30 Oct 2022 by Jenni / GreenStar Crew, Hotel Management
Hello Petro! Thank you for the amazing review, we really appreciate it. We are happy to hear you enjoyed your stay, and we welcome you to stay with us again in the future!
by A verified traveler
Posted 4 Aug 2022 on Ebookers
Friendly and helpful staff, good breakfast, located outside the busiest area but still a short walk to the center. The room is a bit snug for two.
Comment from Hotel Management
5 Aug 2022 by Pinja / GreenStar Crew, Hotel Management
Hi Joonas,
thank you for your warm review! It is nice to hear you enjoyed your stay with us. We wish you all the best and welcome again!
by A verified traveler
One night stop is ok
Posted 23 Jul 2022 on HotelsReally good hotel at good prices and services. Stayed for an overnight stop and place was accommodating with complimentary tea/coffee from the local tea shop and coffee roastery. We took a kitchenette room as an upgrade from last time, and was nice to have extra space and a fridge to put things in.
Need was nice to sleep on, but pillow was flat and maybe more suitable for a young child, rather than an adult.
There is no 24 service, so i couldn't ask for another pillow. There could be improvements in that area.
There was few to use bicycles, but there were no gears on it, no option to have a helmet, and could be better too.
Comment from Hotel Management
23 Jul 2022 by Anniina / GreenStar Crew, Hotel Management
Hello,
Thank you for your kind comments! It was nice to hear that you had a good time visiting us. Sorry for the inconveniences we could not offer a solution. We actually do have helmets to borrow also so remember to ask those too next time you visit us!
