Ratings based on 80 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Brooklyn

Posted 14 Aug 2024
The pool staff was excellent
5 out of 5
by A verified traveler from Watford

Posted 2 Oct 2023
Generally all good
4 out of 5
by A verified traveler

Posted 19 Sep 2023 on Hotels
theoretically, the hotel is pet-friendly and the bowls in front of the reception desk were empty and unwashed for 2 days. Pets are welcome, but they are not allowed for breakfast and the problem is that they bark in the room. Bar: whysky sour served without protein (I can understand it) but the recipe didn't include Angostura - it's one of the basic ingredients, and the bartender was surprised. There are also positives: very nice cleaning service, comfortable rooms, good breakfast, fantastic surroundings - close to everything (beach, shop, bakery, outdoor pubs) if open.
4 out of 5
by A verified traveler

Posted 11 Sep 2023
Good location, friendly staff, Price of hotel a little above the standard for this season.
4 out of 5
by A verified traveler

Posted 22 Aug 2022
Beautifully-situated and pleasant property close to the beach. Well-maintaned and well -managed. One small drawback was uneven housekeeping, but otherwise we enjoyed an excellent stay.
5 out of 5
by A verified traveler

Posted 14 Aug 2022
property is missing elevator in second building not convinent otherwise great place to stay
5 out of 5
by A verified traveler

Relaxing and comfortable stay

Posted 23 Jul 2020 on Hotels
Great hotel, well positioned in Jurata on the Hel Peninsula. Friendly staff that accommodated guests well, given the current Covid situation. No daily cleaning, but that didn’t matter for a few nights. Had a extra bedding charge on the account that we had to resolve on checkout that was slightly disappointing, but otherwise no complaints at all. Near the beach and a short walk to the pier and restaurants etc.
4 out of 5
by A verified traveler

Nice hotel

Posted 3 Jan 2020 on Hotels
We loved large rooms, comfortable beds, great location, plentiful breakfast and large balconies. However cleaning of the rooms could improve. We stayed 3 nights and our room was not cleaned once. To be fair one evening we had No Disturb note.They clean rooms very late in a day- we came back after day out around 6pm and rooms were not touched, even though we put "Please clean the room" sign on. Our second room was cleaned only once in 3 days when we were out for dinner. Paid parking was a surprise too given the remote location.
4 out of 5
by A verified traveler

Excellent service from k at front of house

Posted 6 Aug 2019 on Hotels
Received excellent service from front of house staff who put in huge effort to sort out issue. Hotel clean and comfortable but very limited areas to sit and enjoy the weather- mostly around car park area.ok breakfast- nicely presented but not extensive.inky 1 table outside from breakfast room so a bit disappointing. Over all fine for mace to stay probably good fir families.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2019
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