Ratings based on 2,067 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
The hotel needs upgrade, the elevator wait time is ridiculously long. The rooms not clean. The location is very convenient tough.
by A verified traveler
Posted 26 Nov 2024
This is my second time staying at this hotel and will definitely come back. The airport bus is right around the corner. Myeongdong market is 10 minute walk. Gwangjang market is 15 minute walk. Plenty of buses and trains nearby. Rooms are clean and decent size. The hotel also has a laundry room for guest.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 23 Nov 2024
The room has no drawers to place our clothes , five nights in the same room we have to pull out our clean clothes from our luggage , and there is only one luggage stand in the room, we understand hotel rooms can sometimes be small but there is not even room to place a second piece of luggage on the floor but the worst was the smell coming from the bathroom, the smell of sewage is constant, we have to keep the bathroom door close at all time and kept the room key plugged at all time even when we head out to see the city, in order to have the bathroom fan running to reduce the awful smell, I will not stay at this hotel when I visit Seoul again, maybe the other Lotte chain hotels are not like that, I will give Lotte another chance but not the Lotte City Hotel in Myeongdong
by A verified traveler
Posted 22 Nov 2024
Great service!!
by A verified traveler
Posted 21 Nov 2024
Great location, friendly staff, great breakfast
by A verified traveler
Posted 20 Nov 2024
Loved it will stay here again when I return hopefully
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Concierge was fantastic
