Ratings based on 615 Verified Reviews

4.4 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 Oct 2024
On a positive the hotel was walking distance from the night market scene which was very convenient to find food and shopping. The room was okay. The bathroom shower did have some black mold on the caulking and the paint was pealing on the ceiling. It was also a little disappointing that the picture that Expedia leads with is the rooftop bar which was closed for renovations.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Other than rooms deodorizer they used smelled funny
1 out of 5
by A verified traveler

Posted 21 Aug 2024
Booked a balcony room. Bathroom was dirty, moldy, smelly, sticky. Gave used slippers for shower which was very slippery. Stains on the walls. Paint peeling. Room floors were sticky and dirty. Neighborhood is noisy.
5 out of 5
by A verified traveler

Posted 27 Jul 2024
I recently had the pleasure of staying at this hotel. The customer service at this hotel was truly amazing. I left some of my travel documents and a large sum of money in the safe and forgot to take them with me. I realized it when I was in Seoul. I called the hotel, and Park (representative at front desk) went above and beyond to help me. She was very efficient in locating my belongings and arranged for express delivery to me to my hotel in Seoul so that I will have them before I depart Seoul. She also followed up to make sure I received the package. Location of the hotel is also convenient as it’s close to the various night markets and shopping and restaurants. It was also quite clean and bigger than I expected. I will definitely book with them again next time I’m here. Thank you Park for your exceptional customer service!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2024 on Hotels
2 out of 5
by A verified traveler

Posted 16 Jul 2024
Breakfast at the hotel reataurant was bad.
2 out of 5
by A verified traveler

Posted 4 Jul 2024
We had booked our stay at this hotel primarily based on price and location close to Jagalchi market. This hotel is located along a “less than family-oriented” street in older Busan. We had an issue with the invoice upon checkout that was resolved after some “discussion” with the management. Overall would likely not end up here again on a future trip to Busan.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
5 out of 5
by A verified traveler

Posted 12 May 2024
Strategic place