Ratings based on 595 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Aug 2024
Booked a balcony room. Bathroom was dirty, moldy, smelly, sticky. Gave used slippers for shower which was very slippery. Stains on the walls. Paint peeling.
Room floors were sticky and dirty.
Neighborhood is noisy.
by A verified traveler
Posted 27 Jul 2024
I recently had the pleasure of staying at this hotel. The customer service at this hotel was truly amazing. I left some of my travel documents and a large sum of money in the safe and forgot to take them with me. I realized it when I was in Seoul. I called the hotel, and Park (representative at front desk) went above and beyond to help me. She was very efficient in locating my belongings and arranged for express delivery to me to my hotel in Seoul so that I will have them before I depart Seoul. She also followed up to make sure I received the package. Location of the hotel is also convenient as it’s close to the various night markets and shopping and restaurants. It was also quite clean and bigger than I expected. I will definitely book with them again next time I’m here. Thank you Park for your exceptional customer service!
by A verified traveler
Posted 16 Jul 2024
Breakfast at the hotel reataurant was bad.
by A verified traveler
Posted 4 Jul 2024
We had booked our stay at this hotel primarily based on price and location close to Jagalchi market. This hotel is located along a “less than family-oriented” street in older Busan.
We had an issue with the invoice upon checkout that was resolved after some “discussion” with the management.
Overall would likely not end up here again on a future trip to Busan.
by A verified traveler
Posted 1 Jul 2024
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 12 May 2024
Strategic place
by A verified traveler
Posted 6 May 2024
Will recommend friends
by A verified traveler
Posted 3 May 2024
Nice hotel!! Area is abit dorty but. Its also cool and full of people
by A verified traveler
Posted 26 Apr 2024 on Hotels
